Royal Palms Resort and Spa, Phoenix, Lack

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Rank

7th

Out of 366

Royal Palms Resort and Spa	Average Price: $344 Check Rates

Hotel Class:

5200 East Camelback Road

Phoenix, 85018 View map

4-Star Hotel Rank: 5 of 11
Average review rating: 4.63

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (3) a bit small (3) annoy (8) apologetic (2) arrogant (2) avoid (5) bad (16) big deal (4) complain (12) complaint (12) cramped (3) difficult (5) disappoint (33) downside (4) expensive (17) fear (2) frustrated (2) hard (12) inconvenient (2) irritate (2) issue (14) lack (4) loud (9) mediocre (8) mistake (2) nasty (2) negative (10) noise (17) noisy (13) overbook (2) overpriced (4) poor (7) pricey (9) problem (27) rat (3) reluctantly (2) sad (5) shame (3) shock (3) slow (3) smell (8) stained (2) terrible (7) tiny (6) too small (2) uncomfortable (4) unfortunate (15) worn (4) worst (2) wrong (8)

Lack	Appears in 7 comments.

The following words were used in comments with Lack:
lacking (7) pool (2) room (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But what it may lack in activities, it more than makes up for it with some of the best customer service I have ever had.

"Beautiful, Romantic, Quiet Hotel " Read full review on TripAdvisor 4/20/2011 Vote

2. Beth Friddle who quickly apologized for the lack of service of housekeeping and the behavior of Ms.

"Wonderful & Romantic " Read full review on TripAdvisor 7/22/2009 Vote

3. Also, the service by the pool was lacking.

"Beautiful hotel/rooms - but tiny pool! " Read full review on TripAdvisor 5/7/2009 Vote

4. The Estate rooms are basically the same, and in the same building, but don`t have a patio or balcony and lack the view.

"Beautiful, intimate, perfect service " Read full review on TripAdvisor 6/18/2008 Vote

5. Finally, to our minds, one drawback was the lack of public rooms.

"shy of perfection " Read full review on TripAdvisor 9/4/2007 Vote

6. Although it lacks the huge multiple pools of newer resorts, the old-style intimate atmosphere is delightful.

"Old-style resort hotel keeps up standards " Read full review on Expedia 6/25/2006 Vote

7. The last reviewer described service as lacking.

"One of the best Hotel deals in the Country " Read full review on TripAdvisor 9/13/2005 Vote