The Carlyle Suites, Washington DC, Complaint

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Rank

6th

Out of 279

The Carlyle Suites	Average Price: $291 Check Rates

Hotel Class:

1731 New Hampshire Avenue NorthWest

Washington DC, 20009 View map

3-Star Hotel Rank: 3 of 58
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (73) , TripAdvisor (445) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
bed (3) complaints (20) guest (2) hotel (4) most (2) not (3) park (2) room (5) small (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff has been incredibly nice to us - JoAnn, the group sales manager - has been super helpful, the front desk staff have been great about getting our group checked in quickly and efficiently, and in four years of stays we have not had a single problem or complaint.

"Great hotel for group travel " Read full review on TripAdvisor 4/23/2012 Vote

2. My only complaint was that I happened to be there at the same time with a large group of high school students.

"An excellent stay ... " Read full review on TripAdvisor 4/22/2012 Vote

3. The biggest complaint we had is it was very warm and stuffy in the room when we first arrived and the air conditioning wasn't working.

"Nice Hotel in a Nice Neighborhood " Read full review on TripAdvisor 4/16/2012 Vote

4. No complaints at all.

"Clean, decent, comfortable, nice neighborhood " Read full review on TripAdvisor 4/8/2012 Vote

5. Only complaint would be the inability to control the room temperature.

"Great location. Pleasant stay. " Read full review on TripAdvisor 10/17/2011 Vote

6. My only complaints would be that the elevators are very very small.

"Wheelchair accessibility " Read full review on TripAdvisor 9/30/2011 Vote

7. Only complaint would be loud doors slamming at night, but clientele was mostly settled in before midnight anyhow.

"Great location and staff, comfortable beds, but loud doors. " Read full review on TripAdvisor 8/21/2011 Vote

8. The only other complaint I had was that we weren't left enough towels so I had to ask the maids for them every day.

"Great location, great price " Read full review on TripAdvisor 8/2/2011 Vote

9. our main complaint is the PARKING.

"Hotel was nice but GO ELSEWHERE IF YOU HAVE A CAR!!! " Read full review on TripAdvisor 7/23/2011 Vote

10. However, those are my complaints for most of the hotels that are located within DC's neighborhoods.

"Nice Hotel, Nice Location " Read full review on TripAdvisor 7/5/2011 Vote