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Rank
14th
Out of 94

Montvale Hotel

Average Price: $117  
 
Hotel Class:
West 1005 First Avenue
Spokane, 99201 View map  
3-Star Hotel Rank: 7 of 21
Average review rating: 3.84
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (44) , TripAdvisor (99) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (2)   hotel (2)   management (11)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I also loved that the manager/owner has a dog that he brings by.
"Cute, charming little hotel, but noise definitely is a problem " Read full review on TripAdvisor   7/23/2010 Vote      
2. The managers were polite and helpful and the maid staff kept the room up in a manner that I expect from higher class hotels.
"Great little hotel! " Read full review on TripAdvisor   6/7/2010 Vote      
3. Yes, staffer said, manager called that morning with instructions to put out less items.
"Hard times at Montavale " Read full review on TripAdvisor   11/25/2011 Vote      
4. Lighted mirror in bath did not work and manager said, yes, she knew, none of them did because they did not have batteries.
"Hard times at Montavale " Read full review on TripAdvisor   11/25/2011 Vote      
5. Crappy snacks in the room -- water from Costco $2.50; yes manager said, but she paid $4 for water in Seattle hotel.
"Hard times at Montavale " Read full review on TripAdvisor   11/25/2011 Vote      
6. The banquet manager, I believe her name was Barb, was very empathetic but could not resolve the issue.
"We won't be back despite the lovely hotel and great restaurants. " Read full review on TripAdvisor   8/14/2011 Vote      
7. Friday my husbands Rib Eye was Med Well when ordered Med Rare and the manager, Steve Kessler was inappropriately casual with my husband about 'the first half of the steak was ok, so what happened with second half.
"We won't be back despite the lovely hotel and great restaurants. " Read full review on TripAdvisor   8/14/2011 Vote      
8. I called and emailed the general manager and he wouldn't even return my messages until I suggested he contact my attorney.
"Very Disappointing, don't be fooled " Read full review on TripAdvisor   5/19/2009 Vote      
9. The "Room Service" is not room service at all, but a front desk person who fetches your plate from the restaurant and brings it to your room without any water, condiments, etc. When I brought this all to the attention of the "manager" ( he told me he was the manager, but I don't think he was), he said, "we bring you the room service as a courtesy".
"Will never go back " Read full review on Expedia   9/18/2008 Vote      
10. I will never stay here again, as my concerns were never addressed by a real manager after I brought them to their attention.
"Will never go back " Read full review on Expedia   9/18/2008 Vote      
   
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