Sandpiper Santa Barbara, Santa Barbara, Front Desk

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OpinionWell
Rank

24th

Out of 107

Sandpiper Santa Barbara	Average Price: $145 Check Rates

Hotel Class:

3525 State Street

Santa Barbara, 93105 View map

2-Star Hotel Rank: 5 of 20
Average review rating: 3.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , Travelocity (8) , TripAdvisor (113) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (3) bargain (3) bath (2) bathroom (19) bathtub (2) beach (11) bed (32) bill (3) breakfast (38) charge (12) check in (9) check out (2) closet (2) cost (6) deal (6) dinner (4) discount (4) downtown (21) front desk (23) gym (2) hotel (101) housekeeping (3) lobby (7) location (23) manager (21) money (16) parking (19) pillow (10) pool (25) price (29) rate (16) recommend (17) refund (4) restaurant (13) room (195) service (11) sheets (6) shower (13) spa (2) staff (45) street (15) suite (8) to park (2) towel (7) tub (3) value (6) view (2) walk (11) wireless (10)

Front desk

Appears in 23 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (25) helpful (3) hotel (2) management (3) responsive (2) rude (3) staff (2) tip (2) warn (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk were really friendly and very helpful.

"Excellent value, very welcoming! " Read full review on TripAdvisor 8/23/2011 Vote

2. Helpful front desk, nice clean room, comfortable bed.

"Nice affordable hotel on upper State Street, Santa Barbara " Read full review on Expedia 10/14/2009 Vote

3. The front desk people were more than helpful and went above and beyond to ensure we enjoyed our visit to Santa Barbara.

"Great stay great price! " Read full review on TripAdvisor 6/13/2009 Vote

4. The front desk staff were very good with restaurant recommendations and gave us tips on where to hang out while in the city.

"GREAT ACCOMODATIONS AND FRIENDLY STAFF!!! " Read full review on TripAdvisor 5/18/2009 Vote

5. if u want 2 be harrassed by the front desk managersnot get ur room cleaned and have 2 seach for towelsask for something 2 get fixed and they say' sorry cant do anything about it'dispute a charge and they refuse 2 give u a receipt, so the cops had be called to get it.

"no rating low enough 2 rate them " Read full review on TripAdvisor 5/5/2009 Vote

6. When I alerted the front desk, their response was 'yeah, we`ve heard a lot of that today.

"No hot water " Read full review on TripAdvisor 7/4/2007 Vote

7. When I alerted the front desk, their response was 'yeah, we've heard a lot of that this morning.

"No hot water " Read full review on YahooTravel 7/4/2007 Vote

8. When I called back to speak with the manager, the front desk clerk hung up the phone on me.

"TERRIBLE SERVICE AND MANAGEMENT " Read full review on TripAdvisor 3/14/2012 Vote

9. The front desk checked us in and out in less than a minute.

"A Good Budget Motel In An Expensive Community " Read full review on TripAdvisor 12/24/2011 Vote

10. They also forgot to provide towels, but handed me some at the front desk when asked.

"Adequate to my needs " Read full review on TripAdvisor 7/28/2011 Vote