The Upham, Santa Barbara, Front Desk

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Rank

23rd

Out of 107

The Upham	Average Price: $235 Check Rates

Hotel Class:

1404 De La Vina Street

Santa Barbara, 93101 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.96

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (5) , TripAdvisor (201) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 15 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (2) hotel (2) park (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk personnel were friendly and helpful.

"Wonderful Surprise in Santa Barbara " Read full review on TripAdvisor 2/21/2012 Vote

2. The young man at the front desk named Carlos, was exceptionally helpful and very friendly.

"Quaint and Romantic " Read full review on TripAdvisor 7/28/2011 Vote

3. - Best of all was the service - Fred from the front desk made us feel so comfortable - and gave great advice - we arrived so tired and out of sorts and he made it all so easy and was always there for questions and advice - thanks Fred.

"Great location quiet & convenient & Fred provided great service " Read full review on TripAdvisor 5/31/2011 Vote

4. Front desk in recent years has been staffed with something between indifference and an air of bemused superiority.

"Teetering at the Edge of Mediocrity " Read full review on TripAdvisor 3/28/2009 Vote

5. When I told the front desk, all they said was they were sorry.

"Beautiful, Good Location, Loud Neighbors " Read full review on TripAdvisor 7/29/2011 Vote

6. When I informed the front desk at checkout they just said thanks for fixing the TV.

"Would Try Another Place Next Time " Read full review on TripAdvisor 2/22/2011 Vote

7. I was a little concerned about parking when I arrived, as their small lot next to the hotel was full, but after we checked in, the woman at the front desk told me that there was an overflow lot next door where we were able to park with no problems for the whole weekend.

"Beautiful, relaxing! " Read full review on TripAdvisor 7/30/2009 Vote

8. My boyfriend wanted to make this occasion very special, so we came back to the Front Desk to ask for another room type and it was until then when the gentleman was a little bit more friendly.

"Average... I would say! " Read full review on TripAdvisor 5/9/2009 Vote

9. We called the front desk and they told us to come back and get another key to another room.

"Charming " Read full review on TripAdvisor 2/3/2009 Vote

10. we call the front desk again and got another key and another trip to another room where everything worked fine.

"Charming " Read full review on TripAdvisor 2/3/2009 Vote