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OpinionWell
Rank
14th
Out of 517

Sheraton San Diego

Average Price: $231  
 
Hotel Class:
1380 Harbor Island Drive
San Diego, 92101 View map  
4-Star Hotel Rank: 7 of 30
Average review rating: 3.48
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 54 comments. 
68% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (4)   guest (3)   helpful (3)   hotel (14)   management (58)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Boyd the food and beverage manager was not only professional but extremely friendly.
"Spring Break 2012 " Read full review on TripAdvisor   3/14/2012 Vote      
2. Ronnie Hophman (Food & Beverage Manager) was very professional and helpful.
"Fabulous hotel, space, value & service " Read full review on TripAdvisor   2/2/2012 Vote      
3. The drinks were great, service was exceptional, and the manager is super friendly.
"Had an Amazing Time, Great Service, Fun Bar! " Read full review on TripAdvisor   1/21/2012 Vote      
4. I advised I would be back in the room around 8 PM and if the problem was not fixed the problem would be escalated to the manager.
"Nice Location, Bad Customer Service " Read full review on TripAdvisor   9/15/2011 Vote      
5. While all the staff was friendly, Ronnie, the food manager, was awesome.
"Awesome Hotel " Read full review on TripAdvisor   7/26/2011 Vote      
6. The front desk staff and managers are awesome, they were very prompt on a few service request items.
"Amazing Resort hotel, great for business too " Read full review on TripAdvisor   7/22/2011 Vote      
7. Much to my amazement and pleasure, I receiived an immediate response from Scott Hermes, the General Manager (who was also off that day) and also his Executive Assistant Helga Crum that they would work to try to accommodate my requests.
"Best Hospitality and Service I have ever experienced Anywhere! I will never stay anywhere else in San Diego!! " Read full review on TripAdvisor   7/21/2011 Vote      
8. Worst of all was the treatment I recieved from the Manager (Dena) when I called to get this corrected.
"WARNING - OVERCHARGED " Read full review on TripAdvisor   7/8/2011 Vote      
9. *Fast, friendly, & quality service from Managers to Janitors!*Room was clean & cozy.
""Great Place To Stay!" " Read full review on TripAdvisor   7/5/2011 Vote      
10. I would like to have one of your managers noted for having done a great job in helping a customer in trouble.
"In need of help! " Read full review on TripAdvisor   6/12/2011 Vote      
   
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