Sheraton San Diego, San Diego, Front Desk

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Rank

14th

Out of 517

Sheraton San Diego	Average Price: $231 Check Rates

Hotel Class:

1380 Harbor Island Drive

San Diego, 92101 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.48

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) balcony (161) bar (154) bathroom (131) beach (31) bed (150) bill (42) breakfast (199) charge (97) check in (138) check out (34) complimentary (34) concierge (45) cost (68) deal (57) dinner (52) downtown (247) fee (71) food (224) front desk (169) gym (38) hot tub (38) hotel (1807) housekeeping (55) lobby (196) location (358) lunch (32) manager (54) money (43) parking (405) pool (356) price (163) rate (125) recommend (104) restaurant (307) room (1702) room service (71) service (344) shower (63) shuttle (183) spa (40) staff (411) street (49) suite (33) to park (47) towel (49) valet (69) view (585) walk (225) wireless (56)

Front desk

Appears in 169 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (9) charged (12) clerk (10) desk (174) floor (8) friendly (15) great (8) guest (9) helpful (26) hotel (25) management (9) night (8) problem (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I arrived at the Sheraton Hotel, Mark and Jamie the two front desk agents took very good care of me.

"Staff is Remarkable " Read full review on TripAdvisor 5/15/2012 Vote

2. This was quickly corrected by the front desk, but an unsuspecting, early-o-clock departure person may not have caught that.

"Pleasantly Surprised! " Read full review on TripAdvisor 5/11/2012 Vote

3. Mark (i believe his name was) from the front desk was very friendly, had good sense of humor and extremely helpful.

"Beautiful Property!!! " Read full review on TripAdvisor 4/25/2012 Vote

4. The service at the hotel is very good - the front desk personnel were always friendly.

"Suitable for a stopover or a longer stay. " Read full review on TripAdvisor 4/25/2012 Vote

5. He then told the front desk he did not want it checked into but that he wanted it taken care of.

"Worst Experience. DO NOT STAY HERE. " Read full review on TripAdvisor 4/23/2012 Vote

6. We finally asked the front desk to have our room cleaned and.

"Fantastic property, bad service " Read full review on TripAdvisor 4/1/2012 Vote

7. The front desk help did not speak great English.

"Fantastic property, bad service " Read full review on TripAdvisor 4/1/2012 Vote

8. The front desk agents we encountered were very friendly and helpful, even when we asked to check in at 9am.

"Great Resort Like Property " Read full review on TripAdvisor 3/10/2012 Vote

9. stayed at bay towers, 1 week marina view wished we has a bay view all employees except one front desk clerk the best.

"nice break from mexico " Read full review on TripAdvisor 2/6/2012 Vote

10. Front desk staff very good.

"Fabulous hotel, space, value & service " Read full review on TripAdvisor 2/2/2012 Vote