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Rank
14th
Out of 517

Sheraton San Diego

Average Price: $231  
 
Hotel Class:
1380 Harbor Island Drive
San Diego, 92101 View map  
4-Star Hotel Rank: 7 of 30
Average review rating: 3.48
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (79) , MyTravelGuide (1112) , Travelocity (11) , TripAdvisor (792) , YahooTravel (48)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 39 comments. 
37% wrote positive comments about bill
The following words were used in comments with Bill:
cares (3)   charged (14)   complain (2)   correct (2)   credit (3)   desk (5)   free (3)   high (2)   hotel (9)   nice (3)   problem (3)    
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1. I then had asked the front desk representative if I had checked out face to face and had looked at the bill prior to leaving and had seen the charges, would she had corrected the bill at that time.
"Worst Experience. DO NOT STAY HERE. " Read full review on TripAdvisor   4/23/2012 Vote      
2. It took 4 phone calls to correct our bill.
"Horrible Customer Service & Price Gouging " Read full review on TripAdvisor   1/6/2010 Vote      
3. Non-alcoholic drinks are free, but then they make a big show of presenting a zero bill on which you are supposed to include a tip, so unless you want to be a jerk you end up paying a high price for your free drinks.
"Run-down and noisy - Beward the "Club Floor" " Read full review on TripAdvisor   9/11/2008 Vote      
4. We received our bill and saw the Cash and Points Cat.
"Pleasantly Surprised! " Read full review on TripAdvisor   5/11/2012 Vote      
5. When I received our bill via e-mail, I found that we were billed for using the mini bar.
"Worst Experience. DO NOT STAY HERE. " Read full review on TripAdvisor   4/23/2012 Vote      
6. She said yes they would have but because the bill had already been sent via e-mail she could not credit the account.
"Worst Experience. DO NOT STAY HERE. " Read full review on TripAdvisor   4/23/2012 Vote      
7. I did ask for an adjustment on the bill, but guest services would not budge and did not seem to care at all.
"Convenient location - if have car - terrible hotel service " Read full review on TripAdvisor   3/20/2012 Vote      
8. The price per night at $119 was reasonable for the room, but there are additional taxes and parking fees that took my final bill to over $155.
"Not as good as they could be. " Read full review on TripAdvisor   2/29/2012 Vote      
9. Susanna from In Room Dinning was so nice when she brought our breakfast up the next morning!(The front desk had forgotten to give us our F&B discount card upon arrival and she said no problem she would take care of it and she made sure the bill was adjusted).
"Great Stay! " Read full review on TripAdvisor   2/22/2012 Vote      
10. Check your bill on exit too, both me and a colleague had unaccounted items on the bill.
"avoid marina view low numbered rooms " Read full review on TripAdvisor   10/11/2011 Vote      
   
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