5. The placement of where to put the shower arm was so inconvenient (and I am only making a fuss because I kept getting soap in my eye since I was too short to reach the shower head and had to hold it the whole time while trying to shampoo, so annoying!) I do have to give the hotel some stars: the service was attentive especially when I asked them to get my car charger from our rental car, they knew just where to look.