Ivy Hotel San Diego, San Diego, Manager

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Rank

22nd

Out of 517

Ivy Hotel San Diego	Average Price: $303 Check Rates

Hotel Class:

600 F Street

San Diego, 92101 View map

5-Star Hotel Rank: 2 of 15
Average review rating: 3.46

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , Travelocity (3) , TripAdvisor (341) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (27) bar (195) bath (35) bathroom (71) bed (87) bill (12) breakfast (55) charge (23) check in (84) check out (20) closet (10) complimentary (82) concierge (19) cost (14) deal (14) deck (14) decor (32) dinner (44) downtown (46) food (58) front desk (63) gym (11) hotel (807) lobby (64) location (144) lunch (14) manager (31) mini bar (20) minibar (12) money (21) parking (30) pool (145) price (39) rate (52) recommend (60) restaurant (127) room (727) room service (36) service (212) shower (91) staff (246) street (44) suite (60) towel (11) tub (15) valet (44) valet parking (16) view (79) walk (31) wireless (15)

Manager

Appears in 31 comments.

57% wrote positive comments about manager

The following words were used in comments with Manager:
cares (3) charged (4) credit (2) generous (4) great (3) hotel (3) management (32) need (2) night (5) problem (2) rating (7) responsive (2)

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1. Location is great to start with, property itself is absolutely beautiful, rooms are killer- modern and warm,but staff is really the standout here- really Five Star across the board- manager Karla is great, as is the staff I came across: Doug in the front office, and welcome host Lauren.

"Genuine Five Star service @ Andaz " Read full review on TripAdvisor 11/27/2011 Vote

2. Anyway, I was there for a conference that was taking place that week and the manager on duty made sure everyone was well taken care of but, prob more importantly, safe as well.

"Went far beyond the call of duty... " Read full review on TripAdvisor 9/22/2011 Vote

3. I told him I was responsible for the amount above my already paid hotwire and he said the assistant manager who was not there should not have provided my lower rate.

"Terrible Customer Service, uncomfortable rooms, disappointing general manager! " Read full review on TripAdvisor 5/1/2010 Vote

4. As far as the manager I spoke to, lost would be a good word to describe the look and her face.

"Staff & Pool area is a joke " Read full review on TripAdvisor 8/20/2009 Vote

5. Great staff, a manager that seems to actually 'get-it' and who acts more like an Aman GM with his roaming and mingling with guests throughout the property.

"Hmmm....A"Style" Hotel I Actually Liked. " Read full review on TripAdvisor 6/20/2008 Vote

6. Ultimately, the manager was able to find me a room to move to which was significantly more quiet.

"Disco Hotel " Read full review on TripAdvisor 4/16/2008 Vote

7. An excellent General Manager hire would do you very well.

"Lovely, but too many greenhorn problems " Read full review on TripAdvisor 2/11/2008 Vote

8. Jim, the head of security was the ONE person who took charge of the situation, and then me met Rachel, and nice young manager, who approached us kindly, and offered all she could to help.

"Not what it is cracked up to be!!! " Read full review on TripAdvisor 2/4/2008 Vote

9. I was greeted by the Assistant Front Desk Manager named Dough Fortune and was immediately upgraded to a 'Large King' room.

"Great customer service and recommendations! " Read full review on TripAdvisor 4/2/2012 Vote

10. the manager left me a personal note with apologies, and somehow knew I was playing a tennis tournament in San Diego (probably because of the huge racket bag on check in), and left me a new can of tennis balls, and a note hoping that I'd 'Ace' the tournament.

"Excellent customer service and beautiful hotel " Read full review on TripAdvisor 8/15/2011 Vote