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OpinionWell
Rank
51st
Out of 517

Hilton San Diego Gaslamp Quarter

Average Price: $272  
 
Hotel Class:
401 K Street
San Diego, 92101 View map  
4-Star Hotel Rank: 20 of 30
Average review rating: 3.94
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (46) , MyTravelGuide (1392) , TripAdvisor (343) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 77 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
bad (3)   friendly (11)   great (5)   guest (5)   helpful (13)   hotel (11)   housekeeping (4)   informative (3)   maid (4)   nice (4)   night (6)    
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1. Jordan at the front desk was great and helpful but the rest of the staff never acknowledge you and generally could care less about their guest.
"Flashy but leaves you wanting more " Read full review on TripAdvisor   4/30/2012 Vote      
2. Not only did I have to ask for my gold honors welcome package but the front desk attendant had the nerve to act like I had the gall to request one.
"Horrible Service...Stay else where " Read full review on TripAdvisor   4/2/2012 Vote      
3. Rebecca (?) on the front desk was very attentive and apologetic, stored our bags and recommended somewhere to eat while they sorted it out.
"Great llocation- needs some finer touches " Read full review on TripAdvisor   4/2/2012 Vote      
4. loved the hotel, valet was great, front desk was awesome, room was great, comfy beds, quiet area, great experience .
"watch your bill AFTER you leave " Read full review on TripAdvisor   1/6/2012 Vote      
5. The room I was in was large and comfortable and the staff - Evelyn at the front desk in particular - were all marvelous.
"Fabulous room! " Read full review on TripAdvisor   10/27/2011 Vote      
6. If you need to print boarding passes, the front desk will complimentary print your boarding passes, although they will do it for you, in which case, you would need to provide the necessary information to them.
"Good hotel in the Gaslamp area " Read full review on TripAdvisor   10/17/2011 Vote      
7. I do have to say that the front desk/concierge service was great.
"Its all about location. " Read full review on TripAdvisor   9/3/2011 Vote      
8. The front desk was helpful and accommodating with our room request for the far side of the hotel (away form the tracks).
"Good hotel with a good location! " Read full review on TripAdvisor   8/25/2011 Vote      
9. The front desk was always friendly.
"Perfect for Comic-Con (Or anything held at the Convention Centre)! " Read full review on TripAdvisor   8/1/2011 Vote      
10. Reasons:- The front desk staff was friendly, helpful, and just generally professionally awesome.
"The Best Hilton, The Best Location, especially for convention-goers " Read full review on TripAdvisor   7/21/2011 Vote      
   
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