1. On the plus side, there is a SMALL complimentary breakfast - nothing fancy and you need to sit down for it, no buffet or taking things on the go; there is a pool/spa/sauna/workout room, but these were all out of service during my stay; there is free wi-fi and computers to use, but also, these were down almost the entire time, or very slow; the elevators were broken/slow; the room was very nice with a great bed and pillows, but the housekeeping was bad - some days the room was clean and other days it hadn`t been cleaned at all.