Shilo Hotel Salt Lake City, Salt Lake City, Front Desk

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Rank

18th

Out of 192

Shilo Hotel Salt Lake City	Average Price: $147 Check Rates

Hotel Class:

206 South West Temple Street

Salt Lake City, 84101 View map

3-Star Hotel Rank: 11 of 46
Average review rating: 3.58

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (54) , Travelocity (12) , TripAdvisor (102) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (14) bath (4) bathroom (8) bed (32) breakfast (73) check in (9) complimentary (16) cost (5) deal (6) decor (3) dinner (6) downtown (20) food (12) front desk (31) hot tub (15) hotel (168) housekeeping (10) lake (39) lobby (12) location (49) lunch (4) manager (8) money (10) parking (25) pillow (4) pool (42) price (21) rate (10) recommend (8) refund (5) restaurant (36) room (181) room service (5) sauna (12) service (42) sheets (3) shower (15) shuttle (18) spa (7) staff (87) street (16) suite (7) towel (12) tub (4) value (12) view (8) walk (19) wireless (12) workout room (4)

Front desk Traveler Insight - Friendly Front Desk

Appears in 31 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (9) helpful (8) hotel (2) night (5) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk attendants were very friendly as well as the staff working at Krewson's Cafe on the lower level.

"In need of updating " Read full review on TripAdvisor 1/30/2012 Vote

2. We stayed just one night on the night before we flew home and found the front desk and breakfast staff friendly and helpful.

"Greta location and positive experience " Read full review on TripAdvisor 1/12/2012 Vote

3. Upon calling the front desk for help with the matter, I was asked by the night front desk staff, 'Uhhh.

"Under no circumstances would I stay at this hotel again. " Read full review on TripAdvisor 8/25/2010 Vote

4. In Particular, Savanna, a front desk clerk, makes you feel like you are returning home at the end of a long business day, with a friendly smile and a wave.

"Shilo Inn Is Great! " Read full review on TripAdvisor 3/24/2010 Vote

5. Coming down to the front desk in the morning or coming in late at night (sometimes AM) there was always a friendly face.

"Spectacular Customer Service " Read full review on TripAdvisor 3/19/2010 Vote

6. The front desk and housekeeping staff were Utah friendly, but they just couldn't make up for the declining nature of this hotel.

"I wanted to like this place; it just wouldn't let me. " Read full review on TripAdvisor 7/1/2009 Vote

7. Room was in disrepair and front desk staff were only marginally helpful.

"Yikes " Read full review on Expedia 4/7/2009 Vote

8. The front desk staff were friendly and helpful when I had to ask for help with directions to get around town.

"Great Hotel " Read full review on TripAdvisor 11/23/2008 Vote

9. We stayed four nights and had many requests, due to daughter be uncomfortable after surgery, called the front desk, the staff were great and whatever it was, pillows, towels, or even a good place to eat, they were very helpful, no matter what time it was.

"Great stay, will be staying here again. " Read full review on TripAdvisor 10/16/2008 Vote

10. When I approached the front desk, they were friendly and double checked any spaces available.

"Excellent Stay " Read full review on TripAdvisor 2/18/2008 Vote