Shilo Hotel Salt Lake City, Salt Lake City, Service

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Rank

18th

Out of 192

Shilo Hotel Salt Lake City	Average Price: $147 Check Rates

Hotel Class:

206 South West Temple Street

Salt Lake City, 84101 View map

3-Star Hotel Rank: 11 of 46
Average review rating: 3.58

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (54) , Travelocity (12) , TripAdvisor (102) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (14) bath (4) bathroom (8) bed (32) breakfast (73) check in (9) complimentary (16) cost (5) deal (6) decor (3) dinner (6) downtown (20) food (12) front desk (31) hot tub (15) hotel (168) housekeeping (10) lake (39) lobby (12) location (49) lunch (4) manager (8) money (10) parking (25) pillow (4) pool (42) price (21) rate (10) recommend (8) refund (5) restaurant (36) room (181) room service (5) sauna (12) service (42) sheets (3) shower (15) shuttle (18) spa (7) staff (87) street (16) suite (7) towel (12) tub (4) value (12) view (8) walk (19) wireless (12) workout room (4)

Service

Appears in 42 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
best (2) breakfast (5) broken (3) clean (5) customer (7) elevator (5) excellent (3) expectation (3) free (6) good (9) great (5) helpful (4) hotel (10) housekeeping (3) liked (2) most (3) noticeable (2) pool (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The daily cleaning service was fine.

"Great stay (no conference at the time) for a downtown-based ski trip " Read full review on TripAdvisor 3/28/2012 Vote

2. Excellent service.

"Excellent Service but Hotel Needs Renovation " Read full review on TripAdvisor 3/22/2012 Vote

3. Breakfast was OK, but service was good and friendly.

"would not recommend " Read full review on TripAdvisor 3/9/2012 Vote

4. I had no problems with the housekeeping services either.

"would not recommend " Read full review on TripAdvisor 3/9/2012 Vote

5. Service in cafe with free basic breakfast was surprising pleasant, prompt and professional considering all those qualities lacking throughout the rest of the property.

"Only half-working " Read full review on TripAdvisor 1/30/2012 Vote

6. I work at a Marriott affiliated hotel in Bozeman, Montana and I should probably note that the facilities at Shilo Inn Suites Hotel in Salt Lake seemed a little outdated, but upon check-in the age of the hotel was barely noticeable because of the great customer service I received.

"amazing guest service " Read full review on TripAdvisor 3/3/2011 Vote

7. I travel a lot for business, and I've never had service or an experience like this.

"Under no circumstances would I stay at this hotel again. " Read full review on TripAdvisor 8/25/2010 Vote

8. FREE internet service.

"Excellent Hotel, Location " Read full review on TripAdvisor 8/11/2010 Vote

9. * Prices are reasonable as compared to most other hotels in SLC* Location is good if you wanted to visit places in the city* Free airport pick-up service, though service is shoddy* Facilities are OK at best, though size of room is pretty good.

"Reasonably priced, but don't expect much " Read full review on TripAdvisor 6/4/2010 Vote

10. it was very clean and the service was great.

"Hotel review: Shilo Inn in SLC " Read full review on TripAdvisor 5/12/2010 Vote