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Shilo Hotel Salt Lake City

Average Price: $147  
Hotel Class:
206 South West Temple Street
Salt Lake City, 84101 View map  
3-Star Hotel Rank: 11 of 46
Average review rating: 3.58
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (54) , Travelocity (12) , TripAdvisor (102) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Appears in 8 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   hotel (3)   management (8)    
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1. I was very impressed with the hotel manager Sharon Hayes, and we stay at a lot of hotels.
"Best Deal in downtown Salt Lake City! " Read full review on TripAdvisor   9/9/2010 Vote      
2. Savanna, Denitza, Jonathan, Johnny, Rick (Assistant General Manager), and others all went out of their way to make my stay as nice as possible.
"Spectacular Customer Service " Read full review on TripAdvisor   3/19/2010 Vote      
3. The receptionist (and I believe manager) - Savanah - was very rude and threatened us that she will call the guards if we don't get back to our rooms.
"Good location, poor service " Read full review on TripAdvisor   4/6/2010 Vote      
4. I then spoke to the Assistant General manager, Rick Montoya.
"Worst Experience of my life..... " Read full review on TripAdvisor   7/27/2009 Vote      
5. But there was one moment when I clearily realized that you do train your staff to high standards, and you do that (or hotel manager does) certainly the right way.
"Rare case when marketing slogan "Affordable Excellence" is simply true " Read full review on TripAdvisor   6/5/2009 Vote      
6. We wrote the manager and corporate and have not heard from them yet.
"Disappointing! " Read full review on TripAdvisor   2/22/2009 Vote      
7. I went to the assisant manager(Rick Montoya) and told him what had happened and he said they were there to restock the water.
"Disappointing! " Read full review on TripAdvisor   2/22/2009 Vote      
8. It took 5 minutes of handholding for the manager to look up the IKEA opening hours on the internet.
"A bit stuffy, but good overall " Read full review on Expedia   5/27/2008 Vote      
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