Hilton Salt Lake City, Salt Lake City, Service

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Rank

12th

Out of 192

Hilton Salt Lake City	Average Price: $152 Check Rates

Hotel Class:

5151 Wiley Post Way

Salt Lake City, 84116 View map

3-Star Hotel Rank: 6 of 46
Average review rating: 3.52

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (121) , Travelocity (3) , TripAdvisor (135) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (3) bar (17) bathroom (22) bed (35) breakfast (49) check in (25) check out (5) checkout (4) complimentary (9) concierge (6) deal (6) decor (7) dinner (12) downtown (16) fitness center (5) food (31) front desk (45) gym (6) highway (6) hot tub (4) hotel (240) housekeeping (4) lake (24) lobby (19) location (30) lunch (4) manager (7) money (4) parking (10) pillow (4) pool (47) price (25) rate (28) recommend (12) restaurant (46) room (287) room service (14) service (47) shower (7) shuttle (51) staff (74) street (5) suite (7) towel (11) tub (3) value (8) view (6) walk (17) wireless (13)

Service

Appears in 47 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) food (6) friendly (2) good (12) great (6) guest (3) hotel (17) lounge (4) positive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our overall stay was good and service was also good.

"Good choice if Downtown prices are too expensive " Read full review on TripAdvisor 4/9/2012 Vote

2. On the positive side, John in the Executive room provided great service and a positive attitude.

"never again " Read full review on TripAdvisor 4/3/2012 Vote

3. Otherwise, hotel was fine - clean, good service etc..

"Great staff, but poorly designed building " Read full review on TripAdvisor 3/21/2012 Vote

4. The cocktails in the executive lounge are complimentary and the service was excellent.

"Rooms are not well insulated " Read full review on TripAdvisor 3/21/2012 Vote

5. We have used the bar and dining room and have had great service and good food.

"Great Hotel " Read full review on TripAdvisor 3/10/2012 Vote

6. Pros:* Excellent service.

"Very good service, decent property, but smoking room? " Read full review on TripAdvisor 9/24/2011 Vote

7. Concierge lounge is a home away from home with a nice buffet, marvelous service, and a friendly host.

"I keep returning " Read full review on TripAdvisor 7/7/2011 Vote

8. Great hospitality and service.

"I keep returning " Read full review on TripAdvisor 7/7/2011 Vote

9. Restaurant has good and varied menu, great kitchen, and good service.

"I keep returning " Read full review on TripAdvisor 7/7/2011 Vote

10. The service at dinner was attentive.

"This Hilton needs improvement. " Read full review on TripAdvisor 5/24/2011 Vote