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OpinionWell
Rank
12th
Out of 192

Hilton Salt Lake City

Average Price: $152  
 
Hotel Class:
5151 Wiley Post Way
Salt Lake City, 84116 View map  
3-Star Hotel Rank: 6 of 46
Average review rating: 3.52
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (121) , Travelocity (3) , TripAdvisor (135) , YahooTravel (2)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 45 comments. 
70% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (5)   guest (4)   helpful (5)   liked (3)   new (2)   night (2)    
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1. The' high rise' section is where we stayed, old and beat up, a bucket in the middle of the hallway catching drips greeted us on the maze- like one mile walk from the front desk to the room.
"Hilton--why o why is this allowed ? " Read full review on TripAdvisor   10/15/2011 Vote      
2. The front desk was gracious and accommodating, the on-site grill served excellent, reasonable food, and the room and groundswere lovely.
"Wonderful experience " Read full review on TripAdvisor   7/29/2011 Vote      
3. Front desk help was not overly friendly, but my interaction with them was minimal.
"Older hotel, convenient to airport and I-80 " Read full review on TripAdvisor   7/3/2011 Vote      
4. The front desk recommended putting towels under the door to stop the smoke.
"Smoking rooms are not well segregated from non-smoking rooms " Read full review on TripAdvisor   1/23/2011 Vote      
5. Staff:Friendly front desk staff.
"Detailed Review Inside; Overall Great Hilton Stay! " Read full review on TripAdvisor   3/11/2010 Vote      
6. When I asked them before I left, they front desk told me that they will take care of it, and ignore that receipt.
"The worst service I ever had at any hotel... " Read full review on TripAdvisor   8/2/2009 Vote      
7. Everyone that worked there was friendly and nice, front desk, maintance workers, the shuttle drivers to and from the airport.
"Great For The Airport " Read full review on TripAdvisor   5/28/2009 Vote      
8. Front desk staff were very helpful and we borrowed a wheelchair for my Dad to go to see the Fireworks at Sugarland Park.
"WOW " Read full review on TripAdvisor   8/3/2008 Vote      
9. After a 5 minute walk through winding hallways BEFORE even getting to the elevator, I turned around and returned to the front desk to request a room closer to the entrance.
"Terrible layout of property " Read full review on TripAdvisor   3/20/2012 Vote      
10. We told the front desk and were met with blank stares.
"Are You Kidding Me? " Read full review on TripAdvisor   3/3/2012 Vote      
   
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