Hilton Salt Lake City, Salt Lake City, Check In

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Rank

12th

Out of 192

Hilton Salt Lake City	Average Price: $152 Check Rates

Hotel Class:

5151 Wiley Post Way

Salt Lake City, 84116 View map

3-Star Hotel Rank: 6 of 46
Average review rating: 3.52

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (121) , Travelocity (3) , TripAdvisor (135) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) balcony (3) bar (17) bathroom (22) bed (35) breakfast (49) check in (25) check out (5) checkout (4) complimentary (9) concierge (6) deal (6) decor (7) dinner (12) downtown (16) fitness center (5) food (31) front desk (45) gym (6) highway (6) hot tub (4) hotel (240) housekeeping (4) lake (24) lobby (19) location (30) lunch (4) manager (7) money (4) parking (10) pillow (4) pool (47) price (25) rate (28) recommend (12) restaurant (46) room (287) room service (14) service (47) shower (7) shuttle (51) staff (74) street (5) suite (7) towel (11) tub (3) value (8) view (6) walk (17) wireless (13)

Check in

Appears in 25 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
clean (2) desk (6) expectation (2) fast (2) friendly (2) guest (2) quick (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I check in with no issues until I get to my room.

"Unusually Poor Front Desk Service " Read full review on TripAdvisor 2/8/2012 Vote

2. Short overnight stay on a business trip, shuttle from the airport in 10 minutes, quick and efficient check-in with a friendly smile, clean room and bathroom, everything working including fast wireless.

"Normal, clean, efficient... " Read full review on TripAdvisor 11/17/2011 Vote

3. The staff was very friendly, and you get free bottled water at check-in.

"Nice hotel, close to the airport. " Read full review on TripAdvisor 9/21/2011 Vote

4. Check-in was very fast.

"Very good airport hotel " Read full review on TripAdvisor 2/7/2011 Vote

5. The check-in folks were perfectly nice, but somewhat incompetent.

"Weak Service, LOUD Heater " Read full review on TripAdvisor 12/20/2007 Vote

6. After reading some of the reviews I was skeptical but what a pleasant surprise to find great staff and value for our money from check in to check out.

"Stayed One Night " Read full review on TripAdvisor 5/11/2012 Vote

7. I've stayed here several times on frequent trips to Salt Lake and am a Hilton Gold member so I would expect the hotel would have some flexibity on check in but have had the curious experience of being told my room isn't ready and made to wait for 3-4 hours to check in.

"good location " Read full review on TripAdvisor 4/21/2012 Vote

8. *That same desk agent was quick to tell me I couldn't check in early - twice - even though I didn't ask?.

"Better value down the road " Read full review on TripAdvisor 2/23/2012 Vote

9. (about 20 minutes since check-in) He calls the front desk on his phone (open mike) and the front desk tells him to send me back to the front desk to get new keys.

"Unusually Poor Front Desk Service " Read full review on TripAdvisor 2/8/2012 Vote

10. At check in the staff person gave us our room keys - nothing more.

"Hotel headed to the bottom " Read full review on TripAdvisor 12/18/2011 Vote