The Velvet Cloak Inn, Raleigh, Staff

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Rank

46th

Out of 119

The Velvet Cloak Inn	Average Daily Rate: NA Check Rates

Hotel Class:

1505 Hillsborough Street

Raleigh, 27605 View map

3-Star Hotel Rank: 17 of 21
Average review rating: 2.24

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (36) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Staff

Appears in 19 comments.

100% wrote positive comments about staff

The following words were used in comments with Staff:
clean (3) couple (2) desk (4) friendly (2) guest (3) hotel (3) lobby (2) location (2) management (4) message (2) nice (6) problem (2) return (2)

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1. The staff was very friendly and eager to help.

"Great place to live " Read full review on TripAdvisor 12/31/2011 Vote

2. Every time we visited, the property was clean and the staff attentive.

"Short term housing " Read full review on TripAdvisor 12/19/2011 Vote

3. The front desk staff (aside from the loser that said he was the owners son) was nice and friendly as was the American maintenance guy.

"Nasty and Rude " Read full review on YahooTravel 12/20/2009 Vote

4. The staff even had the lit up sign that is at the entrance say Congratulations with our names:) very nice touch.

"Great for Wedding Receptions " Read full review on TripAdvisor 10/28/2008 Vote

5. The ballroom & terrace are beautiful and the staff was very nice.

"Great for Wedding Receptions " Read full review on TripAdvisor 10/28/2008 Vote

6. The only staff that was nice was the on site builder and the maintence people/ The manager was just plain dishonest.

"loved having 2 leave " Read full review on YahooTravel 9/27/2007 Vote

7. The desk staff was nice enough, but after I had been there a couple of hours the manager left a message for me to return to the lobby.

"Not the place to stay in Raleigh " Read full review on TripAdvisor 6/8/2007 Vote

8. The desk staff was nice enough, but after I had been there a couple of hours the manager left a message for me to return to the lobby.

"Not the place to stay in Raleigh " Read full review on TripAdvisor 6/8/2007 Vote

9. There was a new bar and breakfast room, my room appeared to have been recently renovated, and the staff was nicer.

"It`s Getting Better... " Read full review on TripAdvisor 9/30/2008 Vote

10. Good location, polite staff, clean room, double-sheeted bed, extremely clean bathroom.

"Clean and Nice " Read full review on TripAdvisor 6/25/2008 Vote