The Velvet Cloak Inn, Raleigh, Apology

OpinionWell's Blog

Home » United States » North Carolina » Raleigh Destinations » Raleigh Hotels » The Velvet Cloak Inn

OpinionWell
Rank

46th

Out of 119

The Velvet Cloak Inn	Average Daily Rate: NA Check Rates

Hotel Class:

1505 Hillsborough Street

Raleigh, 27605 View map

3-Star Hotel Rank: 17 of 21
Average review rating: 2.24

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (36) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (1) accommodating (1) adequate (1) adult (1) airport (1) amazing (1) apartments (2) apology (3) appearance (2) appreciate (1) area (3) arrival (6) ballroom (4) bar (4) bath (2) bathroom (4) bed (4) bill (1) breakfast (4) charge (1) check in (2) cost (3) dinner (1) exterior (1) front desk (11) highway (1) hotel (37) housekeeping (2) lobby (17) location (11) lunch (1) manager (17) money (2) parking (4) patio (1) pillow (2) pool (23) price (5) rate (1) recommend (5) refund (2) restaurant (2) room (54) service (14) sheets (2) staff (19) street (2) suite (2) towel (3) value (3)

Apology

Appears in 3 comments.

The following words were used in comments with Apology:
inconvenient (2) pool (2) staff (2) surprise (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. We figured, we could live without the pool, but were surprised that no apology was given for the inconvenience.

"Once great hotel is now the pits! " Read full review on YahooTravel 4/19/2009 Vote

2. We figured, we could live without the pool, but were surprised that no apology was given for the inconvenience.

"A once great, historic hotel now a pit with no idea about service! " Read full review on TripAdvisor 4/19/2009 Vote

3. The hotel staff did call the police (on my second request), but never bothered to apologize and worse - kept the robbery a secret from other guests and staff.

"Got robbed in room " Read full review on YahooTravel 7/20/2007 Vote