Philadelphia Sheraton, Philadelphia, Service

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Rank

55th

Out of 177

Philadelphia Sheraton	Average Price: $149 Check Rates

Hotel Class:

4101 B Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 31 of 57
Average review rating: 2.86

OpinionWell Value Index: 2

Traveler reviews analyzed: MyTravelGuide (683) , TripAdvisor (208)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (29) bathroom (38) bed (61) bill (5) breakfast (31) cable (5) charge (13) check in (42) check out (4) cost (11) deal (14) decor (7) dinner (7) discount (5) downtown (12) fee (4) fitness center (5) food (38) front desk (48) hot tub (9) hotel (337) housekeeping (15) lobby (36) location (24) manager (13) money (10) parking (52) pillow (7) pool (32) price (23) rate (18) recommend (14) refund (5) restaurant (68) room (334) room service (11) service (73) sheets (10) shower (19) shuttle (71) staff (75) street (3) suite (106) to park (5) towel (13) tub (4) view (3) walk (6) wireless (20)

Service

Appears in 73 comments.

51% wrote positive comments about service

The following words were used in comments with Service:
bad (4) bar (5) convenient (5) customer (4) desk (4) food (8) great (5) guest (6) hotel (21) nice (8)

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1. Room Service and HousekeepingRoom service usually fairly prompt in their delivery, but I felt as though I had a lot of hold time waiting for someone to answer the phone.

"Fine Overnight Hotel for Business " Read full review on TripAdvisor 5/15/2012 Vote

2. Housekeeping seemed to offer pretty decent service and I had no complaints with them.

"Fine Overnight Hotel for Business " Read full review on TripAdvisor 5/15/2012 Vote

3. The bar area was very open air, with televisions, ample seating spaces and great service.

"Fine Overnight Hotel for Business " Read full review on TripAdvisor 5/15/2012 Vote

4. The suite was starting to show some age yet was very roomy and clean and I found the service personell to be kind and efficient.

"Nice airport hotel " Read full review on TripAdvisor 1/30/2012 Vote

5. I have to say that the service was good, both at the front desk and at the restaurant.

"Not the best " Read full review on TripAdvisor 1/21/2012 Vote

6. The service was outstanding.

"Perfect Park, Sleep,& Fly Hotel " Read full review on TripAdvisor 1/15/2012 Vote

7. The food was pricey, however, the service was exceptional.

"wasn't expecting that... " Read full review on TripAdvisor 12/27/2011 Vote

8. I've stayed here several times this year and have always been pleased with the service and the rooms.

"Nice airport hotel " Read full review on TripAdvisor 12/9/2011 Vote

9. Service was friendly and prompt.

"Huge rooms, nice furniture, lacking technology " Read full review on TripAdvisor 10/26/2011 Vote

10. Chose this hotel based on proximity to Sesame Place and the city and couldn't have been happier with the cleanliness, service and convenience.

"SHOCKED! " Read full review on TripAdvisor 7/25/2011 Vote