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OpinionWell
Rank
20th
Out of 177
Windsor Suites
Average Price: $180
Check Rates
Hotel Class:
1700 Benjamin Franklin ParkWay
Philadelphia, 19103
View map
3-Star Hotel Rank:
9 of 57
Average review rating:
3.27
OpinionWell Value Index:
5
Traveler reviews analyzed:
YahooTravel
(
16
)
,
Expedia
(
25
)
,
TripAdvisor
(
226
)
,
BedBugRegistry
(
2
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(10)
balcony
(40)
bar
(20)
bath
(9)
bathroom
(64)
bed
(46)
bill
(7)
breakfast
(71)
cable
(8)
charge
(15)
check in
(15)
closet
(47)
concierge
(6)
cost
(8)
deal
(13)
dinner
(14)
discount
(7)
downtown
(19)
food
(27)
front desk
(48)
gym
(6)
hotel
(322)
housekeeping
(13)
laundry
(7)
lobby
(20)
location
(127)
manager
(17)
money
(11)
parking
(73)
pool
(48)
price
(41)
rate
(38)
recommend
(20)
restaurant
(43)
room
(401)
service
(52)
sheets
(14)
shower
(20)
staff
(101)
street
(30)
suite
(117)
towel
(25)
valet
(10)
valet parking
(13)
value
(11)
view
(42)
walk
(74)
walk in
(13)
walk-in
(16)
wireless
(21)
See more
Front desk
Appears in 48 comments.
71% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
accommodating
(3)
arrival
(3)
bill
(3)
cares
(4)
desk
(51)
friendly
(5)
helpful
(10)
hotel
(10)
informative
(3)
internet
(3)
management
(4)
mistake
(3)
nice
(5)
poor
(3)
problem
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
front desk
staff was helpful.
"I didn't want to leave!! "
Read full review
on
TripAdvisor
3/27/2012
Vote
2.
front desk
staff were awesome very friendly and helpful.
"Everything was perfect "
Read full review
on
TripAdvisor
3/26/2012
Vote
3.
Front desk
folks are really nice.
"It's all about location and price "
Read full review
on
TripAdvisor
1/29/2012
Vote
4.
The hotel is clean, staff is very nice (especially the
front desk
) and the rooms are nice.
"Great Location "
Read full review
on
TripAdvisor
11/7/2011
Vote
5.
Front desk
staff very helpful and friendly.
"A not-too-bad city centre hotel to stay "
Read full review
on
TripAdvisor
9/28/2011
Vote
6.
Perhaps we should have called the
front desk
to ask, but it seemed more convenient for them for us to go straight to the source and get our towels from someone in housekeeping.
"Nice hotel with not so great service. "
Read full review
on
TripAdvisor
8/22/2011
Vote
7.
All three times, the people at the
front desk
weren't exactly rude, but had poor phone skills and didn't seem like people that should be working the
front desk
at a hotel.
"Nice hotel with not so great service. "
Read full review
on
TripAdvisor
8/22/2011
Vote
8.
Everyone was very nice and helpful from the
front desk
to the engineers.
"Great stay at Windsor Suites "
Read full review
on
TripAdvisor
8/2/2011
Vote
9.
Front desk
was polite and helpful.
"Fine "
Read full review
on
TripAdvisor
7/29/2011
Vote
10.
The
front desk
workers were especially accommodating and very attentive to anything we needed.
"Wonderful hotel! "
Read full review
on
TripAdvisor
12/31/2010
Vote
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