Windsor Suites, Philadelphia, Front Desk

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Rank

20th

Out of 177

Windsor Suites	Average Price: $180 Check Rates

Hotel Class:

1700 Benjamin Franklin ParkWay

Philadelphia, 19103 View map

3-Star Hotel Rank: 9 of 57
Average review rating: 3.27

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (25) , TripAdvisor (226) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (10) balcony (40) bar (20) bath (9) bathroom (64) bed (46) bill (7) breakfast (71) cable (8) charge (15) check in (15) closet (47) concierge (6) cost (8) deal (13) dinner (14) discount (7) downtown (19) food (27) front desk (48) gym (6) hotel (322) housekeeping (13) laundry (7) lobby (20) location (127) manager (17) money (11) parking (73) pool (48) price (41) rate (38) recommend (20) restaurant (43) room (401) service (52) sheets (14) shower (20) staff (101) street (30) suite (117) towel (25) valet (10) valet parking (13) value (11) view (42) walk (74) walk in (13) walk-in (16) wireless (21)

Front desk

Appears in 48 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) arrival (3) bill (3) cares (4) desk (51) friendly (5) helpful (10) hotel (10) informative (3) internet (3) management (4) mistake (3) nice (5) poor (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was helpful.

"I didn't want to leave!! " Read full review on TripAdvisor 3/27/2012 Vote

2. front desk staff were awesome very friendly and helpful.

"Everything was perfect " Read full review on TripAdvisor 3/26/2012 Vote

3. Front desk folks are really nice.

"It's all about location and price " Read full review on TripAdvisor 1/29/2012 Vote

4. The hotel is clean, staff is very nice (especially the front desk) and the rooms are nice.

"Great Location " Read full review on TripAdvisor 11/7/2011 Vote

5. Front desk staff very helpful and friendly.

"A not-too-bad city centre hotel to stay " Read full review on TripAdvisor 9/28/2011 Vote

6. Perhaps we should have called the front desk to ask, but it seemed more convenient for them for us to go straight to the source and get our towels from someone in housekeeping.

"Nice hotel with not so great service. " Read full review on TripAdvisor 8/22/2011 Vote

7. All three times, the people at the front desk weren't exactly rude, but had poor phone skills and didn't seem like people that should be working the front desk at a hotel.

"Nice hotel with not so great service. " Read full review on TripAdvisor 8/22/2011 Vote

8. Everyone was very nice and helpful from the front desk to the engineers.

"Great stay at Windsor Suites " Read full review on TripAdvisor 8/2/2011 Vote

9. Front desk was polite and helpful.

"Fine " Read full review on TripAdvisor 7/29/2011 Vote

10. The front desk workers were especially accommodating and very attentive to anything we needed.

"Wonderful hotel! " Read full review on TripAdvisor 12/31/2010 Vote