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OpinionWell
Rank
20th
Out of 177

Windsor Suites

Average Price: $180  
 
Hotel Class:
1700 Benjamin Franklin ParkWay
Philadelphia, 19103 View map  
3-Star Hotel Rank: 9 of 57
Average review rating: 3.27
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (25) , TripAdvisor (226) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 7 comments. 
The following words were used in comments with Bill:
cares (2)   complain (3)   desk (3)   informative (2)   management (3)   mistake (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. BILLING: No issues, except for a little confusion between the parking attendant and the front desk, but they handled that themselves.
"A Surprising and Spacious Value " Read full review on TripAdvisor   4/9/2008 Vote      
2. I told him I was now going on 2 days without Internet and that I would expect some sort of adjustment to my bill if I couldn't access something that was supposed to be a major, free amenity at the hotel.
"Really Liked This Hotel, Save for a Few Minor Issues " Read full review on TripAdvisor   1/19/2011 Vote      
3. When I complained on checkout, they removed the parking charge from our bill.
"Inexpensive yes, but no value " Read full review on TripAdvisor   1/6/2011 Vote      
4. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
5. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
6. Although he professed shock to learn our room hadn`t been cleaned, he then said that the night manager told him that the rates on our bill already included the discount.
"Don`t stay here " Read full review on TripAdvisor   7/2/2007 Vote      
7. The next morning, the bill put under our door was the price that had been quoted to me when we booked.
"Don`t stay here " Read full review on TripAdvisor   7/2/2007 Vote      
   
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