The Rittenhouse, Philadelphia, Service

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Rank

5th

Out of 177

The Rittenhouse	Average Price: $307 Check Rates

Hotel Class:

210 West Rittenhouse Square

Philadelphia, 19103 View map

5-Star Hotel Rank: 1 of 11
Average review rating: 4.25

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (12) , TripAdvisor (245) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (29) bath (17) bathroom (70) bed (53) breakfast (45) brunch (19) charge (7) check in (33) check out (7) closet (7) complimentary (17) concierge (27) cost (11) deal (7) decor (21) dinner (29) food (49) front desk (31) gym (15) hotel (406) housekeeping (15) lobby (29) location (113) manager (13) money (8) neighborhood (8) parking (7) pillow (8) pool (32) price (33) rate (25) recommend (28) restaurant (87) room (385) room service (38) service (149) sheets (6) shower (35) spa (40) staff (151) street (19) suite (27) towel (11) tub (16) valet (13) valet parking (9) view (53) walk (28) wireless (7)

Service

Appears in 149 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
comfortable (7) excellent (16) expectation (10) food (8) friendly (8) good (10) great (25) helpful (10) hotel (44) impeccable (7) location (12) nice (7) night (7) outstanding (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Rittenhouse is all class - from the moment we got out of the car to check-in, we experienced real, genuine service.

"A truly wonderful hotel " Read full review on TripAdvisor 5/19/2012 Vote

2. Great customer service.

"Nice Hotel " Read full review on TripAdvisor 5/16/2012 Vote

3. Or does the outstanding service justify the outrageous rate.

"Rittenhouse Hotel is NOT average, but excellent service is being diminished by room conditions " Read full review on TripAdvisor 5/7/2012 Vote

4. Another plus was the free Internet (wired and wireless), the turn down service with robes and slippers and LaCroix chocolates, and the generously sized tubes of Aromatherapy toiletteries.

"Rittenhouse Hotel is NOT average, but excellent service is being diminished by room conditions " Read full review on TripAdvisor 5/7/2012 Vote

5. When you stay in a first class hotel you expect first class service.

"Everything you would expect " Read full review on TripAdvisor 5/3/2012 Vote

6. We had breakfast at La Croix where service was excellent and personal.

"a gem of a hotel " Read full review on TripAdvisor 4/28/2012 Vote

7. The service is the best I have ever experienced.

"5 star experience " Read full review on TripAdvisor 4/23/2012 Vote

8. The house service was great, and all were friendly and helpful.

"Great service " Read full review on TripAdvisor 4/23/2012 Vote

9. Room size is outstanding, the same for cleanliness and services.

"Outstanding service paired with exquisite property " Read full review on TripAdvisor 4/15/2012 Vote

10. Concirege services are outstanding as are food options on the property.

"Outstanding service paired with exquisite property " Read full review on TripAdvisor 4/15/2012 Vote