The Rittenhouse, Philadelphia, Front Desk

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Rank

5th

Out of 177

The Rittenhouse	Average Price: $307 Check Rates

Hotel Class:

210 West Rittenhouse Square

Philadelphia, 19103 View map

5-Star Hotel Rank: 1 of 11
Average review rating: 4.25

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (12) , TripAdvisor (245) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (19) bar (29) bath (17) bathroom (70) bed (53) breakfast (45) brunch (19) charge (7) check in (33) check out (7) closet (7) complimentary (17) concierge (27) cost (11) deal (7) decor (21) dinner (29) food (49) front desk (31) gym (15) hotel (406) housekeeping (15) lobby (29) location (113) manager (13) money (8) neighborhood (8) parking (7) pillow (8) pool (32) price (33) rate (25) recommend (28) restaurant (87) room (385) room service (38) service (149) sheets (6) shower (35) spa (40) staff (151) street (19) suite (27) towel (11) tub (16) valet (13) valet parking (9) view (53) walk (28) wireless (7)

Front desk

Appears in 31 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (5) helpful (7) hotel (7) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. StaffThe front desk staff was very courteous but didn't seem to go out of their way to Welcome or provide any additional assistance other than checking in.

"Nice Hotel " Read full review on TripAdvisor 5/16/2012 Vote

2. Front desk and concierge staff were extremely helpful and ready to assist in any way possible.

"By far the absolute, most wonderful hotel experience of my life! " Read full review on TripAdvisor 3/15/2012 Vote

3. It wasn't until I got to the front desk that I was asked if I needed help with my luggage.

"A very Philadelphian hotel " Read full review on TripAdvisor 1/19/2012 Vote

4. The front desk people were polite and helpful and my room was GORGEOUS with just about every amenity you could want.

"This is a fabulous hotel !!! " Read full review on TripAdvisor 9/1/2011 Vote

5. The doormen and front desk people were friendly and helpful.

"Awesome hotel. Perfect location, great rooms and good service... " Read full review on TripAdvisor 8/2/2011 Vote

6. Next thing we knew, the front desk had arranged new quarters for us, while they tended to any problem with the room.

"Our New Choice in Philly " Read full review on TripAdvisor 12/23/2010 Vote

7. It was uniformly excellent from the doormen to the bellhops to the front desk, concierge and housekeeping staff.

"Tops on all counts " Read full review on TripAdvisor 1/2/2010 Vote

8. The front desk was more than welcoming, always friendly and always greeting us by name.

"Wonderful service! Best hotel I've ever stayed at! " Read full review on TripAdvisor 11/28/2009 Vote

9. The front desk was friendly and accomodating, and if there was a line, they apologized for the wait.

"Definitely 5 Star " Read full review on TripAdvisor 9/8/2009 Vote

10. Front desk staff is friendly and intelligent (they've helped us with various forgotten items and odd requests).

"A great hotel with great service " Read full review on TripAdvisor 6/6/2009 Vote