Hyatt Regency Philadelphia Hotel, Philadelphia, Service

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Rank

24th

Out of 177

Hyatt Regency Philadelphia Hotel	Average Price: $266 Check Rates

Hotel Class:

201 South Columbus Boulevard

Philadelphia, 19106 View map

4-Star Hotel Rank: 8 of 18
Average review rating: 3.92

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (2598) , Travelocity (6) , TripAdvisor (435) , YahooTravel (55)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (70) bath (14) bathroom (110) bed (103) bill (23) breakfast (102) charge (34) check in (53) concierge (35) cost (29) deal (34) dinner (30) downtown (29) fee (29) fitness center (15) food (79) front desk (73) gym (17) highway (27) hotel (782) housekeeping (18) lobby (41) location (203) manager (28) money (14) parking (177) pillow (16) pool (84) price (70) rate (60) recommend (64) restaurant (182) room (784) room service (32) sauna (15) service (133) shower (25) staff (201) street (59) suite (17) to park (15) towel (39) valet (33) valet parking (15) value (21) view (285) walk (145) waterfront (31) wireless (19)

Service

Appears in 133 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
clean (7) customer (9) excellent (13) food (11) good (16) great (21) hotel (41) impressed (7) internet (13) location (8) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room service was very quick and the on-site restaurant had wonderful service and good food.

"Nice & Great Views " Read full review on TripAdvisor 5/15/2012 Vote

2. Staff were friendly in that 'we're trained to be friendly' sort of way -- not that I'm complaining, because it's better than the indifferent service you get in some other hotels around the world.

"Good conference hotel " Read full review on TripAdvisor 5/2/2012 Vote

3. Great service, thanks Chris.

"Upscale hotel on a downscale budget " Read full review on TripAdvisor 4/13/2012 Vote

4. I opted for premium Internet service which was blazing fast.

"Excellent location, nice staff and comfortable rooms! " Read full review on TripAdvisor 4/12/2012 Vote

5. Now, I understand that at a 4* hotel I'm going to be nickeled and dimed to death (crazy parking fees, expensive oatmeal, and no free Internet to be found on the whole property), but what I didn't expect was lack luster accommodations and service.

"Glad I didn't Pay " Read full review on TripAdvisor 4/3/2012 Vote

6. service seemed great here, everyone was really nice and helpful.

"nice views of the river " Read full review on TripAdvisor 3/22/2012 Vote

7. The lobby is somewhat large and charmless but clean and service is good.

"Back again with mixed feelings.. " Read full review on TripAdvisor 2/21/2012 Vote

8. Room was spotless, bed was comfortable and service was excellent.

"Near Perfect " Read full review on TripAdvisor 2/13/2012 Vote

9. The service was good - everyone we encountered was happy and friendly.

"Great Location " Read full review on TripAdvisor 1/30/2012 Vote

10. Service is always good in the bar area and they have some very nice happy hour drink specials as well.

"I've stayed here probably about a dozen times and it has become very average... " Read full review on TripAdvisor 1/1/2012 Vote