Residence Inn Philadelphia, Philadelphia, Staff

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Rank

33rd

Out of 177

Residence Inn Philadelphia	Average Price: $250 Check Rates

Hotel Class:

One East Penn Square

Philadelphia, 19107 View map

3-Star Hotel Rank: 18 of 57
Average review rating: 4.03

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (52) , Travelocity (10) , TripAdvisor (196) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (9) bath (5) bathroom (30) bed (63) bill (5) breakfast (149) charge (6) check in (23) check out (6) checkout (6) complimentary (14) cost (14) deal (5) decor (4) dinner (15) discount (6) downtown (19) fee (5) fitness center (6) food (42) front desk (41) gym (11) hotel (300) housekeeping (12) lobby (16) location (140) money (12) neighborhood (8) parking (44) pillow (6) pool (25) price (25) rate (32) recommend (22) restaurant (32) room (304) room service (4) service (43) shower (16) staff (108) street (51) suite (65) towel (13) valet (32) valet parking (22) value (10) view (42) walk (49) wireless (15)

Staff

Appears in 108 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
clean (16) desk (23) friendly (33) good (11) great (10) helpful (27) hotel (16) inn (6) location (9) need (5) nice (8) pleasant (8) residence (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very helpful and upgraded us to a 2bed suite which was just perfect for our family.

"Great location & very helpful staff " Read full review on TripAdvisor 5/5/2012 Vote

2. The staff was very friendly and pleasant in all departments.

"Perfect for our family! " Read full review on TripAdvisor 4/25/2012 Vote

3. The staff recommended a great spot on the edge of chinatown for dinner, gave us super tips on getting around, etc. The rooms are small, but very comfortable.

"Oasis in the heart of Center City Philly " Read full review on TripAdvisor 4/23/2012 Vote

4. Despite the best efforts by the staff the hotel cannot overcome its age utter disrespect for the environment.

"Tiered hotel with no regards for the environment " Read full review on TripAdvisor 4/17/2012 Vote

5. The staff is great and location outstanding.

"We've stayed many times and will again " Read full review on TripAdvisor 4/14/2012 Vote

6. The staff were all very friendly.

"Great Free Breakfast " Read full review on TripAdvisor 4/5/2012 Vote

7. I can't stress how helpful and nice the staff was.

"Great Free Breakfast " Read full review on TripAdvisor 4/5/2012 Vote

8. On arrival, I was greeted by the pleasant staff and informed that my Marriott rewards status made me eligible for a free upgrade (I was already staying on points).

"Great location, helpful staff, free breakfast! " Read full review on TripAdvisor 4/5/2012 Vote

9. Front desk staff were at least friendly but didn't do much to resolve some issues we encountered.

"Shabby-not so great. " Read full review on TripAdvisor 4/2/2012 Vote

10. The staff was exceptionally friendly.

"Will stay again! " Read full review on TripAdvisor 3/31/2012 Vote