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OpinionWell
Rank
11th
Out of 177

The Independent

Average Price: $202  
 
Hotel Class:
1234 Locust Street
Philadelphia, 19103 View map  
3-Star Hotel Rank: 3 of 57
Average review rating: 4.38
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , Travelocity (3) , TripAdvisor (244)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 39 comments. 
78% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (2)   desk (40)   employee (2)   floor (3)   friendly (3)   helpful (13)   hotel (5)   new (3)   nice (2)   recommend (3)    
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1. We were greeted very pleasantly by the woman at the front desk who was great with our kids and very helpful both with directions and with getting our 19 year old connected to the complimentary wifi when she had a problem.
"Perfect and affordable for our family of 6! " Read full review on TripAdvisor   5/1/2012 Vote      
2. The staff at the front desk were very helpful and efficient in checking us in.
"The Independent was amazing! " Read full review on TripAdvisor   3/19/2012 Vote      
3. The staff, especially Julie and Colin on the front desk, were very helpful, friendly, and fun to chat with.
"Excellent location, great staff, nice extras " Read full review on TripAdvisor   3/1/2012 Vote      
4. Front desk staff was always so helpful in recommending restaurants and letting us know how to get where we were going (didn't have a car - walked or used public transit).
"Perfect choice - great location and amenities " Read full review on TripAdvisor   8/27/2011 Vote      
5. The front desk employees were very accommodating, letting us check in early and being gracious hostesses.
"Beautiful boutique hotel! " Read full review on TripAdvisor   8/11/2011 Vote      
6. The front desk help, Julie, was super helpful and friendly.
"Perfect! " Read full review on TripAdvisor   8/9/2011 Vote      
7. The friendly front desk man really made a mark on us.
"Great attitude! " Read full review on TripAdvisor   6/28/2011 Vote      
8. New to the city, front desk staff offered great recommendations for tours (don't miss Urban Adventures Society Hill Historic and South Phillly Food Tours) and galleries.
"Small, unique hotel serves breakfast in a basket, even wine & cheese! " Read full review on TripAdvisor   3/17/2011 Vote      
9. The receptionist at the front desk was very helpful and always willing to answer any questions we had about the area.
"very pleasant " Read full review on TripAdvisor   2/27/2011 Vote      
10. This wasn't an issue for us at all, and the staff we did speak to at the front desk were helpful, but it is not a place you'd go for attentive service.
"A good hotel if you don't mind minimal service " Read full review on TripAdvisor   10/28/2009 Vote      
   
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