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Rank
94th
Out of 427

Hotel Royal

Average Price: $172  
 
Hotel Class:
1006 Royal Street
New Orleans, 70116 View map  
2-Star Hotel Rank: 8 of 50
Average review rating: 2.31
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (8) , TripAdvisor (205) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 9 comments. 
The following words were used in comments with Refund:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. When I called to cancel everything was fine until I was told I would not be refunded the first night's rate which was deposited to hold reservation.
"Unprofessional and rude. " Read full review on TripAdvisor   9/21/2010 Vote      
2. We decided to deal with the filth for the convenient location and the fact that we were already prepaid and couldn't get a refund.
"Not worth the money ... absolutely awful " Read full review on TripAdvisor   3/24/2010 Vote      
3. Ok, any site that promotes this hotel with the pics I saw on their website should give customers a refund.
Read full review on TripAdvisor   2/25/2010 Vote      
4. They told me I would be refunded in 10 days.
"AWFUL CUSTOMER SERVICE! " Read full review on TripAdvisor   4/27/2009 Vote      
5. and quickly left, and got a refund.
"Bugs in the shower!!! Need I say more? " Read full review on TripAdvisor   3/23/2009 Vote      
6. We attempted to get our money back but they refused to refund the entire amount.
"Don't Believe What You See on Their Website " Read full review on YahooTravel   2/17/2009 Vote      
7. They told me I would have to talk to the manager, Susan Smith, because she's the only one who handles refunds.
"This place is a total rip-off! " Read full review on TripAdvisor   10/16/2007 Vote      
8. They told me I would have to talk to the manager, Susan Smith, because she`s the only one who handles refunds.
"This place is a total rip-off! " Read full review on TripAdvisor   10/16/2007 Vote      
9. There were some technical glitches (the phone did not work all of the time and the wifi only reached our room on the last day after we had signalled the problem) but the hotel refunded most of the amenity fee and things were fixed.
"Some glitches but overall very good hotel " Read full review on TripAdvisor   4/20/2012 Vote      
   
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