St. Ann/Marie Antoinette Hotel, New Orleans, Service

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OpinionWell
Rank

105th

Out of 427

St. Ann/Marie Antoinette Hotel	Average Price: $119 Check Rates

Hotel Class:

717 Rue Conti

New Orleans, 70130 View map

2-Star Hotel Rank: 12 of 50
Average review rating: 2.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , Travelocity (1) , TripAdvisor (146) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (12) bar (27) bargain (3) bathroom (41) bed (24) bill (5) breakfast (27) cable (3) charge (18) check in (28) check out (3) checkout (3) closet (5) complimentary (4) cost (12) deal (8) discount (3) fee (21) front desk (44) hotel (265) housekeeping (3) lobby (21) location (61) maid (4) manager (18) money (14) parking (51) pillow (7) pool (30) price (37) rate (11) recommend (17) refund (6) restaurant (6) room (256) room service (3) service (34) sheets (7) shower (39) staff (67) street (49) to park (8) towel (19) tub (9) valet (16) valet parking (6) view (6) walk (16) wireless (9)

Service

Appears in 34 comments.

40% wrote positive comments about service

The following words were used in comments with Service:
clean (3) condition (3) customer (9) desk (3) dirty (2) good (5) hotel (18) poor (2) price (2) rude (2) slow (2) terrible (2) valet (5) well (2)

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1. The restaurant next Door called Oceana Grill was DELICIOUS with great service, so good that we ate there twice in 2 days.

"LOVELY PLACE AND GREAT LOCATION " Read full review on TripAdvisor 3/23/2010 Vote

2. I stayed at this hotel about 10 years ago and it was in much better condition and the service was far superior to what it is now.

"Would not stay here again " Read full review on YahooTravel 11/2/2009 Vote

3. The rooms were clean and the service was very good.

"No Frills, But a good stay!!! " Read full review on TripAdvisor 4/24/2008 Vote

4. A hotel is place to lay your head so I never look for the best in quality, but I do appreciate good customer service and respect after I have paid $600-$700 to stay there and we didn`t really get any of that.

""Do you have Coffe?" "NO!" " Read full review on TripAdvisor 4/17/2008 Vote

5. But, the service was fantastic.

"No Service Hotel " Read full review on TripAdvisor 4/14/2008 Vote

6. Room cleaned well as possible - but needed to shampoo carpets, and clean mildue from tiles etc. service ok - one waiter really good.

"smoke and fungus, but good A/C " Read full review on YahooTravel 9/2/2007 Vote

7. The service and cleanliness of this hotel was just abysmal.

"A Real Stinker " Read full review on TripAdvisor 5/8/2007 Vote

8. First off, they have new management as of last December and no longer charge the $13 service fee.

"Much better than expected " Read full review on TripAdvisor 3/23/2010 Vote

9. [You might then learn of the hotel's valet service that is nowhere to be seen when you first arrive or, in my case, after multiple passes by the hotel and phantom valet post.

"Unnecessary Parking Hassles: The Manager Should Be Sacked " Read full review on TripAdvisor 1/8/2010 Vote

10. Because they discounted the amenity charges for me, I appreciated the service, etc. I would absolutely recommend this hotel for folks that are looking for a place to sleep in a great location.

"Great location. . . " Read full review on Expedia 11/18/2009 Vote