St. Ann/Marie Antoinette Hotel, New Orleans, Front Desk

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OpinionWell
Rank

105th

Out of 427

St. Ann/Marie Antoinette Hotel	Average Price: $119 Check Rates

Hotel Class:

717 Rue Conti

New Orleans, 70130 View map

2-Star Hotel Rank: 12 of 50
Average review rating: 2.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , Travelocity (1) , TripAdvisor (146) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) balcony (12) bar (27) bargain (3) bathroom (41) bed (24) bill (5) breakfast (27) cable (3) charge (18) check in (28) check out (3) checkout (3) closet (5) complimentary (4) cost (12) deal (8) discount (3) fee (21) front desk (44) hotel (265) housekeeping (3) lobby (21) location (61) maid (4) manager (18) money (14) parking (51) pillow (7) pool (30) price (37) rate (11) recommend (17) refund (6) restaurant (6) room (256) room service (3) service (34) sheets (7) shower (39) staff (67) street (49) to park (8) towel (19) tub (9) valet (16) valet parking (6) view (6) walk (16) wireless (9)

Front desk

Appears in 44 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
broken (2) clerk (8) computer (4) desk (45) friendly (4) helpful (5) hotel (14) iron (4) liked (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was friendly and Bruce, at the front desk was great.

"lovely hotel " Read full review on Expedia 12/17/2009 Vote

2. Convenient location - front desk staff was nice - that's about it.

"Not the best choice " Read full review on Expedia 11/4/2009 Vote

3. The gentleman at the front desk was very friendly during checking in and the room was ready at 9am.

"Great Location, Good hotel, Good service. " Read full review on TripAdvisor 5/28/2009 Vote

4. Louis hotel (the sister hotel) so we asked the front desk what was close by that was kid friendly.

"Be warned, don't stay here! " Read full review on TripAdvisor 3/22/2009 Vote

5. When we booked this online, it looked like a great place, cool design, pretty looking, right near the French Quarter, Bourbon, etc. When we arrived, it took us 45 minutes to check in, (frankly, the guy at the front desk didn't look like he knew what he was doing), and then when we finally arrived to our room, the door was open and maintenance was changing the sliding lock on the door.

"Poor service overshadows what could be a great hotel " Read full review on TripAdvisor 3/15/2009 Vote

6. The response from the front desk was 'Why would we have any air freshner?' My friend also asked for an additional pillow and was told that they don`t keep additional pillows for the hotel.

"Horrible Hotel! " Read full review on TripAdvisor 7/9/2008 Vote

7. I called the front desk and they never replaced the broken light, so needless to say, it was dark in the room.

"This IS a Dump!! " Read full review on TripAdvisor 6/29/2008 Vote

8. The ladies at the front desk were less than attentive.

"Loud and kind of run down " Read full review on TripAdvisor 3/29/2008 Vote

9. We thought the front desk help seemed to be nice enough so no complaints in that regard.

"The price was right, but we still will not stay here next time " Read full review on TripAdvisor 3/26/2008 Vote

10. Front desk staff and concierge all very helpful.

"Would stay again!!! " Read full review on TripAdvisor 1/29/2008 Vote