Bienville House, New Orleans, Service

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Rank

34th

Out of 427

Bienville House	Average Price: $155 Check Rates

Hotel Class:

320 Decatur Street

New Orleans, 70130 View map

3-Star Hotel Rank: 18 of 125
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (68) bar (29) bath (13) bathroom (40) bed (56) breakfast (108) charge (19) check in (31) check out (12) checkout (8) complimentary (16) cost (10) deal (13) deck (10) decor (11) fee (10) food (8) front desk (52) hotel (515) housekeeping (10) lobby (46) location (178) manager (26) money (7) parking (55) patio (15) pillow (15) pool (92) price (33) rate (33) recommend (49) refund (8) restaurant (37) room (509) room service (6) service (61) sheets (7) shower (16) staff (196) street (132) suite (16) to park (10) towel (12) valet (13) valet parking (9) value (11) view (16) walk (64) wireless (9)

Service

Appears in 61 comments.

65% wrote positive comments about service

The following words were used in comments with Service:
bad (3) breakfast (3) clean (6) customer (8) elevator (5) expectation (3) friendly (4) great (8) guest (5) helpful (7) hotel (14) lacking (4) location (3) recommend (3) reviews (6) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. with the service from the staff (very helpful and welcoming)), cleanliness (no bugs as suggested in a previous review).

"Well Worth the Money!!! " Read full review on TripAdvisor 5/21/2012 Vote

2. Service from hotel staff was consistently friendly.

"Great value and location " Read full review on TripAdvisor 3/17/2012 Vote

3. Justin, at bell services was also cordial, and went out of his way to be helpful.

"Wonderful Hotel " Read full review on TripAdvisor 3/14/2012 Vote

4. Service throughout our stay was friendly & professional.

"Small, charming, great location " Read full review on TripAdvisor 11/21/2011 Vote

5. There was absolutely nothing bad to say about the service we received, the room was very clean and nicely decorated.

"Baton Rouge native...my new favorite N.O. hotel " Read full review on TripAdvisor 11/17/2011 Vote

6. Amazing customer service.

"Good Location...Lacking in Service " Read full review on TripAdvisor 10/28/2011 Vote

7. I have read other reviews on this site raving about the great service.

"Great location --- Awful service " Read full review on TripAdvisor 10/26/2011 Vote

8. The service at the Bienville House was great.

"An amazing value. " Read full review on TripAdvisor 8/8/2011 Vote

9. What could be better is the front line customer service.

"A very clean and cute place in New Orleans " Read full review on TripAdvisor 6/27/2011 Vote

10. We have yet to find a clean beautiful hotel with excellent service and quality rooms.

"Previous Reviews Are Accurate-Good and Bad " Read full review on TripAdvisor 4/23/2011 Vote