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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 10 comments. 
66% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. There must be a mistake in the rating, what 3.5 star upscale hotel doesn't provide housekeeping and has rodents.
"Messed up reservations, lack of housekeeping and rodents. " Read full review on TripAdvisor   9/13/2010 Vote      
2. There are plenty of other hotels with better housekeeping, customer service, and smell that are in the same area for less money.
"What customer service? " Read full review on TripAdvisor   6/27/2009 Vote      
3. Everyone was extremely pleased and grateful for the way the staff was responsive, attentive, and the consistent positive attitude displayed from front desk to housekeeping.
"Awesome Experience " Read full review on TripAdvisor   10/28/2008 Vote      
4. Frankie, Housekeeping Supervisor, and a supervisor - I believe her name is Adrience - were both so helpful with locating the bag, sending email pictures of items to make sure it was mine, and handling shipping the bag to me in a timely manner.
"OUTSTANDING customer service, beautiful hotel " Read full review on TripAdvisor   3/19/2012 Vote      
5. Depending on how important housekeeping is to you, the following may make a big difference.
"Great rate, staff responsive and pleasant, with average Room and TERRIBLE HOUSEKEEPING! " Read full review on TripAdvisor   12/18/2011 Vote      
6. Housekeeping basically changes towels and halfway straightens your bed but doesn't make it up.
"Great rate, staff responsive and pleasant, with average Room and TERRIBLE HOUSEKEEPING! " Read full review on TripAdvisor   12/18/2011 Vote      
7. Other than that, no problems with housekeeping.
"Lovely Boutique Hotel " Read full review on TripAdvisor   3/19/2011 Vote      
8. She looked at me in disbelief and without any empathy called the housekeeping manager to talk to us.
"Bed Bugs! " Read full review on TripAdvisor   10/27/2008 Vote      
9. We would ask housekeeping for something extra we needed, and they were there within minutes.
"Loved it - loved it - loved it!!!! " Read full review on TripAdvisor   10/26/2008 Vote      
10. I wouldn't have minded this, other than the fact they had one poor woman working the front desk and also dealing with housekeeping issues.
"Would not stay again - too many other great places at same rates " Read full review on TripAdvisor   8/11/2009 Vote      
   
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