Bienville House, New Orleans, Refund

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Rank

34th

Out of 427

Bienville House	Average Price: $155 Check Rates

Hotel Class:

320 Decatur Street

New Orleans, 70130 View map

3-Star Hotel Rank: 18 of 125
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 8 comments.

The following words were used in comments with Refund:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Bienville House gladly refunded our deposit for first night, despite a 72 hour cancellatiion policy.

"Perfect " Read full review on TripAdvisor 1/30/2012 Vote

2. Well, silly me thinking an apology and a refund for parking would occur with a call from the manager.

"Expected more from a boutique hotel " Read full review on TripAdvisor 10/21/2011 Vote

3. I would appreciate a refund.

"Terrible service-no sleep " Read full review on TripAdvisor 7/13/2010 Vote

4. I asked at check out and was told I could apply it to the bill or be refunded.

"Great hotel for what we paid! " Read full review on TripAdvisor 6/29/2009 Vote

5. We asked if they could at least refund one or two days.

"Sleepless in New Orleans " Read full review on TripAdvisor 7/10/2008 Vote

6. I did that when I came home, and Travelocity called them to see if they would offer a refund.

"Sleepless in New Orleans " Read full review on TripAdvisor 7/10/2008 Vote

7. Come to find out they wanted to charge us a $125 NON REFUNDABLE pet fee for my 7 pound dog.

"Horrible Customer Service " Read full review on TripAdvisor 1/4/2008 Vote

8. Come to find out they wanted to charge us a $125 NON REFUNDABLE pet fee for my 7 pound dog.

"Horrible Customer Service " Read full review on TripAdvisor 1/4/2008 Vote