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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 8 comments. 
The following words were used in comments with Refund:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The Bienville House gladly refunded our deposit for first night, despite a 72 hour cancellatiion policy.
"Perfect " Read full review on TripAdvisor   1/30/2012 Vote      
2. Well, silly me thinking an apology and a refund for parking would occur with a call from the manager.
"Expected more from a boutique hotel " Read full review on TripAdvisor   10/21/2011 Vote      
3. I would appreciate a refund.
"Terrible service-no sleep " Read full review on TripAdvisor   7/13/2010 Vote      
4. I asked at check out and was told I could apply it to the bill or be refunded.
"Great hotel for what we paid! " Read full review on TripAdvisor   6/29/2009 Vote      
5. We asked if they could at least refund one or two days.
"Sleepless in New Orleans " Read full review on TripAdvisor   7/10/2008 Vote      
6. I did that when I came home, and Travelocity called them to see if they would offer a refund.
"Sleepless in New Orleans " Read full review on TripAdvisor   7/10/2008 Vote      
7. Come to find out they wanted to charge us a $125 NON REFUNDABLE pet fee for my 7 pound dog.
"Horrible Customer Service " Read full review on TripAdvisor   1/4/2008 Vote      
8. Come to find out they wanted to charge us a $125 NON REFUNDABLE pet fee for my 7 pound dog.
"Horrible Customer Service " Read full review on TripAdvisor   1/4/2008 Vote      
   
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