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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   charged (2)   complimentary (2)   desk (3)   employee (2)   generous (5)   horrible (2)   hotel (3)   management (26)   nice (2)   poor (2)   return (3)   rude (2)   staff (4)   welcoming (2)    
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1. I liked working with my team and my General manager:-)I'm in Kiev teaching but consider to be in the hell, and rack my brains how to earn the money ad leave this country ASAP.
"To Steve S Caputo, general manager-Missing Bienville House Hotel... " Read full review on TripAdvisor   11/4/2011 Vote      
2. Staff was friendly and manager was a delight.
"Delightful Hotel " Read full review on TripAdvisor   9/5/2007 Vote      
3. When pointing out to them that I was an 'I Prefer' member and ask about our complimentary upgrade (along with a welcome gift), they indicated they would mention it to the manager when she returned later that evening.
"Good Location...Lacking in Service " Read full review on TripAdvisor   10/28/2011 Vote      
4. The next evening (yes, 24 hrs later) we returned to our room to find a welcome letter from the General Manager along with a bottle of water and a praline from the bakery next door.
"Good Location...Lacking in Service " Read full review on TripAdvisor   10/28/2011 Vote      
5. The manager sent me an email asking for my opinion of the hotel.
"Great location --- Awful service " Read full review on TripAdvisor   10/26/2011 Vote      
6. Well, silly me thinking an apology and a refund for parking would occur with a call from the manager.
"Expected more from a boutique hotel " Read full review on TripAdvisor   10/21/2011 Vote      
7. We asked to speak to the manager a number of times and she refused to come out and speak with us, after 20 minutes of arguing we were finally able to get out of the $75 charge.
"Terrible start to our Honeymoon " Read full review on TripAdvisor   7/12/2011 Vote      
8. I reported the incident and the manager immediately came to the room to check.
Read full review   5/19/2011 Vote      
9. The hotel removed the charges from my ccard and manager (via the clerk) offered a complimentary nights stay for my next New Orleans visit.
Read full review   11/8/2010 Vote      
10. Here's a copy of the letter I sent to the manager.
"Terrible service-no sleep " Read full review on TripAdvisor   7/13/2010 Vote      
   
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