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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 52 comments. 
80% wrote positive comments about front desk
The following words were used in comments with Front desk:
best (4)   cares (4)   complain (4)   desk (52)   friendly (4)   great (3)   guest (4)   helpful (14)   horrible (3)   hotel (4)   nice (3)   night (6)   rude (3)   staff (13)    
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1. Let me start by saying the front desk staff at your Hotel were great.
"Not what we thought it would be... smelly " Read full review on TripAdvisor   3/30/2012 Vote      
2. More than once, the scissors I brought were at the rehearsal dinner venue when I needed them at the hotel; front desk staff was so helpful and accommodating with that request, and many others.
"OUTSTANDING customer service, beautiful hotel " Read full review on TripAdvisor   3/19/2012 Vote      
3. The lady at the front desk was very friendly and always addressed guests by their names.
"A Hotel with Character & So-So Service " Read full review on TripAdvisor   10/29/2011 Vote      
4. Special kudos to the front desk staff and the valet--very accomodating.
"Very good French Quarter hotel " Read full review on TripAdvisor   10/17/2011 Vote      
5. The women at the front desk laughed and said that the rooms were already booked and that this was the best they could do.
"Terrible start to our Honeymoon " Read full review on TripAdvisor   7/12/2011 Vote      
6. ) While the front desk clerk was helpful and sympathetic, she did not appear to be very shocked or surprised by my discovery.
Read full review   11/8/2010 Vote      
7. Not sure if it was the heat and humidity but our room never really felt cool, but we did get a fan from the front desk thet helped.
"Bienville House " Read full review on TripAdvisor   2/21/2010 Vote      
8. The service, front desk and concierge staff were very friendly even in the middle of the night and the rooms and bathrooms were very clean.
"Great Stay at a Beautiful Hotel " Read full review on TripAdvisor   12/16/2009 Vote      
9. Cynthia at the front desk helped us with a room snafu of our own making and ended up getting us into an interior suite (which is highly recommended for the Big Easy).
"What a difference 18 months makes! " Read full review on TripAdvisor   11/2/2009 Vote      
10. The front desk was very accomodating and took great care of me.
"Wonderful staff - Great Hotel! " Read full review on Expedia   9/16/2009 Vote      
   
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