Ritz New Orleans, New Orleans, Front Desk

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (41) bar (114) bath (32) bathroom (117) bed (110) bill (27) breakfast (119) brunch (20) charge (42) check in (91) complimentary (20) concierge (116) cost (21) deal (30) decor (32) dinner (66) food (155) front desk (117) gym (25) hotel (950) housekeeping (99) lobby (108) location (238) lunch (43) maid (19) manager (52) massage (32) money (44) parking (19) pool (50) price (80) rate (68) recommend (62) restaurant (165) room (969) room service (77) service (424) shower (49) spa (132) staff (328) street (184) suite (53) towel (52) tub (19) valet (45) valet parking (23) value (16) view (53) walk (88) wireless (19)

Front desk

Appears in 117 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) helpful (9) hotel (12) housekeeping (6) informative (5) management (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ellie, at the front desk, was also wonderful.

"Beautiful Hotel, Outstanding,friendly service, every time! " Read full review on TripAdvisor 5/18/2012 Vote

2. I do not remember her name, but the lady working the front desk at 1:30 AM on Thursday 4/12 was also very accomidating to our group and helped with several requests.

"Old world - the good and the not so " Read full review on TripAdvisor 4/14/2012 Vote

3. Dealing with the people at the front desk, who are very nice, but they do not have any authority to do anything for you.

"VERY VERY DISAPPOINTED " Read full review on TripAdvisor 3/19/2012 Vote

4. I told him that the front desk clerk could have cared less whether our stay went well.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote

5. The concierge and front desk were very helpful in planning excursions and for directions.

"Luxurious and Centrally Located " Read full review on TripAdvisor 12/13/2011 Vote

6. From the front desk to the bellman , it is absolutly wonderful.

"New Orleans Ritz " A Class Act" " Read full review on TripAdvisor 11/2/2011 Vote

7. I went down to front desk around 7pm and spoke in person with the MOD who said he was not aware of issues and promissed to fix everything.

"Excellent property, terrible housekeeping service .... " Read full review on TripAdvisor 10/25/2011 Vote

8. The front desk folks were very friendly and helpful.

"Best Weekend Getaway " Read full review on TripAdvisor 10/18/2011 Vote

9. Instead of welcoming me and others at the front desk, we had to stand there a ridiculous amount of time with no acknowledgement from the clerk that we wanted to check in.

"Less than Impressed " Read full review on TripAdvisor 10/8/2011 Vote

10. As always, a very gracious welcome at the front desk.

"The reason we keep coming back " Read full review on TripAdvisor 7/29/2011 Vote