Ritz New Orleans, New Orleans, Charge

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (41) bar (114) bath (32) bathroom (117) bed (110) bill (27) breakfast (119) brunch (20) charge (42) check in (91) complimentary (20) concierge (116) cost (21) deal (30) decor (32) dinner (66) food (155) front desk (117) gym (25) hotel (950) housekeeping (99) lobby (108) location (238) lunch (43) maid (19) manager (52) massage (32) money (44) parking (19) pool (50) price (80) rate (68) recommend (62) restaurant (165) room (969) room service (77) service (424) shower (49) spa (132) staff (328) street (184) suite (53) towel (52) tub (19) valet (45) valet parking (23) value (16) view (53) walk (88) wireless (19)

Charge

Appears in 42 comments.

The following words were used in comments with Charge:
helpful (4) hotel (9) internet (9)

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1. The reasons for subtracting 1/2 star: They charge $13 a day for internet.

"4 1/2 Stars " Read full review on TripAdvisor 4/26/2012 Vote

2. Adding insult to injury for an already unpleasant experience, I received an invoice 2 weeks after my stay for a minibar charge that we didn't make, and when I called to have it credited (and ask why I was being charged for something 2 weeks after I left) was told that only accounting could help me, and to call back during normal business hours.

"No wifi for entire stay " Read full review on TripAdvisor 4/9/2012 Vote

3. There was no coffee maker in the room and there was also an additional charge for wi-fi.

"Nice Stay, but Don't Get Alot for your Money " Read full review on TripAdvisor 3/27/2012 Vote

4. They will charge you a full cost for two breakfasts if two friends sit down to chat with you without eating.

"You don't want to put up with this " Read full review on TripAdvisor 2/4/2012 Vote

5. Charge me $10 a night extra for my room, but don't 'nickel and dime' me on the fees.

"Fantastic Location and Service Near the Quarter " Read full review on TripAdvisor 1/19/2012 Vote

6. I called and spoke with a helpful customer service representative in the billing department who removed the charge.

"Disappointing " Read full review on TripAdvisor 1/5/2012 Vote

7. And when I got back i learned that they dared charge me for my drink at teh bar and wouldn't credit it back.

"Club level is good, but the rest they should never call a Ritz " Read full review on TripAdvisor 1/3/2012 Vote

8. at check out i had a question about the charge, nobody could help.

"Club level is good, but the rest they should never call a Ritz " Read full review on TripAdvisor 1/3/2012 Vote

9. Cell/Internet - There is virtually no cell phone reception in the rooms on club level 4, yet they charge internet fees.

"Club level is good, but the rest they should never call a Ritz " Read full review on TripAdvisor 1/3/2012 Vote

10. She then pulls the invoices and tells me that I was charged twice for the same breakfast but she was only going to charge me for one.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote