Ritz New Orleans, New Orleans, Bill

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (41) bar (114) bath (32) bathroom (117) bed (110) bill (27) breakfast (119) brunch (20) charge (42) check in (91) complimentary (20) concierge (116) cost (21) deal (30) decor (32) dinner (66) food (155) front desk (117) gym (25) hotel (950) housekeeping (99) lobby (108) location (238) lunch (43) maid (19) manager (52) massage (32) money (44) parking (19) pool (50) price (80) rate (68) recommend (62) restaurant (165) room (969) room service (77) service (424) shower (49) spa (132) staff (328) street (184) suite (53) towel (52) tub (19) valet (45) valet parking (23) value (16) view (53) walk (88) wireless (19)

Bill	Appears in 27 comments. 16% wrote positive comments about bill

The following words were used in comments with Bill:
incorrect (2) problem (3) smaller (2) spent (2) staff (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I called and spoke with a helpful customer service representative in the billing department who removed the charge.

"Disappointing " Read full review on TripAdvisor 1/5/2012 Vote

2. Also like having a regular fridge and not one of those things that adds $10 to your bill every time you take out a Coke.

"Comfortable and clean but not what I expected from a Ritz " Read full review on TripAdvisor 3/30/2009 Vote

3. You just do not want to stay there, no matter who pays the bill.

"You don't want to put up with this " Read full review on TripAdvisor 2/4/2012 Vote

4. This was not on our checkout bill but on the one e-mailed to me later.

"Disappointing " Read full review on TripAdvisor 1/5/2012 Vote

5. he stood there the entire time we discussed my bill, listening to every detail!right there.

"Club level is good, but the rest they should never call a Ritz " Read full review on TripAdvisor 1/3/2012 Vote

6. She initially disagreed with me that the charge was on the bill, although I showed her a copy of the express checkout invoice where it appeared.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote

7. I told her that under the program, I pay only tip and tax, as the bill reflected for other days.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote

8. When reviewing my bill, I noticed a restaurant charge appeared which was incorrect.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote

9. Anyway after I contacted the hotel billing department this charge was refunded to my card with no argument.

"Great hotel in a central location. " Read full review on TripAdvisor 11/23/2011 Vote

10. I believe the bill was approaching $200 or more for 2.

"RCNOLA met and sometimes exceeded our Expectations " Read full review on TripAdvisor 2/1/2011 Vote