Maison St. Charles Inn and Suites, New Orleans, Refund

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Rank

40th

Out of 427

Maison St. Charles Inn and Suites	Average Price: $125 Check Rates

Hotel Class:

1319 Street Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 21 of 125
Average review rating: 4.13

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (9) , MyTravelGuide (32) , TripAdvisor (280) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 7 comments.

100% wrote positive comments about refund

The following words were used in comments with Refund:

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1. We received a refund on part of our stay for just this reason.

"OK ...but older. Need to keep an eye on the little things. " Read full review on TripAdvisor 5/5/2012 Vote

2. I asked for a refund because I felt lied to and fraudulently deceived by the hotel.

"Never Even Checked In & Lied to by Front Desk Manager " Read full review on TripAdvisor 1/17/2012 Vote

3. I was assured that I would be refunded and/or not charged for my room if the room was resold.

"Never Even Checked In & Lied to by Front Desk Manager " Read full review on TripAdvisor 1/17/2012 Vote

4. I was refunded all monies.

"Checked In, Checked Out " Read full review on TripAdvisor 3/29/2011 Vote

5. 2d - Forced to use the outside stairway when the elevator quit working3d - Woke up to icy, wet floor when the room A/C leaked (This went on for two days)4th - Promised a refund for two nights by 'Manager' John Sweetland5th - Refund never made.

"Worst Ever " Read full review on TripAdvisor 7/15/2010 Vote

6. ) I think I will also have to get my bank involved so they can have the charge refunded.

"Bad experience, problem with credit card, wanted to charge more " Read full review on TripAdvisor 7/8/2010 Vote

7. Hotel is fine but if you stay pay cash as they charged me twice, won't refund and so now the bank are having to try and recover the money, so all in all nice hotel but not worth the hassle, I'd stay elsewhere.

"Lovely hotel but not worth the HASSLE " Read full review on TripAdvisor 6/29/2010 Vote