Hilton New Orleans, New Orleans, Staff

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Rank

56th

Out of 427

Hilton New Orleans	Average Price: $157 Check Rates

Hotel Class:

821 Gravier Street

New Orleans, 70112 View map

3-Star Hotel Rank: 29 of 125
Average review rating: 4.2

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , TripAdvisor (183) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (17) bathroom (8) bed (23) bill (4) breakfast (56) charge (15) check in (30) check out (8) checkout (5) complimentary (8) concierge (3) cost (10) deal (11) dinner (9) downtown (4) fee (5) fitness center (6) food (18) front desk (44) gym (8) hotel (322) housekeeping (11) lobby (30) location (109) lunch (6) manager (16) money (5) parking (48) pillow (6) pool (67) price (31) rate (29) recommend (23) restaurant (46) room (284) room service (10) service (44) shower (4) staff (106) street (74) suite (13) to park (4) towel (6) valet (18) valet parking (26) value (5) view (66) walk (69) wireless (20)

Staff

Appears in 106 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (8) better (7) breakfast (8) clean (7) desk (17) friendly (32) great (11) helpful (23) hotel (29) location (8) management (5) nice (14) professional (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is wonderful.

"keeps me coming back " Read full review on TripAdvisor 5/1/2012 Vote

2. Entrance to hotel was a bit hard to find with reception area up on the 11th floor, but was quite nice and staff friendly once you got there.

"Fairly nice, but ... " Read full review on TripAdvisor 4/21/2012 Vote

3. Valet service has always been very fast, and the staff are freindly and helpful.

"Nice place to stay, a little off the beaten path " Read full review on TripAdvisor 4/17/2012 Vote

4. Parking in house (vale), swimming pool on the roof and a very pleasant staff.

"A better choice for New Orleans. " Read full review on TripAdvisor 3/16/2012 Vote

5. I have never been in a hotel with such an absolutely marvelous attentive staff who went way out of their way to be helpful.

"Super staff " Read full review on TripAdvisor 3/1/2012 Vote

6. Everyone - parking attendants, desk clerks and dining room staff were the best I have ever encountered and I have traveled the world.

"Super staff " Read full review on TripAdvisor 3/1/2012 Vote

7. But the service ranged from almost hostile (front desk, my wife call it 'service with a snarl'), to indifferent (housekeeping who blew off cleaning our room one day and didn't seem to care), to friendly and bubbly (staff at the morning breakfast the morning after Fat Tuesday, 5 star service for sure).

"GREAT location, spotty service " Read full review on TripAdvisor 2/26/2012 Vote

8. The staff was very helpful and friendly.

"Good location for family, believe it or not! " Read full review on TripAdvisor 2/24/2012 Vote

9. Great value, nice rooms, friendly staff.

"Great choice for new Orleans " Read full review on TripAdvisor 2/18/2012 Vote

10. I have traveled extensively and met many wonderful groups of folks at various locations -- this staff better than any other when it comes to making a guest feel welcomed in New Orleans.

"Nice location, super friendly staff " Read full review on TripAdvisor 2/7/2012 Vote