Back to search results
OpinionWell
Rank
56th
Out of 427

Hilton New Orleans

Average Price: $157  
 
Hotel Class:
821 Gravier Street
New Orleans, 70112 View map  
3-Star Hotel Rank: 29 of 125
Average review rating: 4.2
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (4) , TripAdvisor (183) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. We contacted the hotel manager to report this and got a luke warm response; understandable since it's just a $70 item.
"Avoid this place; thieves have access to your room! " Read full review on TripAdvisor   4/25/2010 Vote      
2. The check-in person was great, but for some reason the manager has issues with any kind of discounted rate (I'm an airline employee).
"Not a typical Hilton Garden Inn in terms of service - very poor " Read full review on TripAdvisor   4/2/2009 Vote      
3. I have stayed there during their 'Event pricing' but was always able to negotiate a better rate with the manager myself (maybe because im a Diamond member).
"They always treat you well " Read full review on TripAdvisor   3/27/2012 Vote      
4. The staff at this hotel, whether concierge, front desk (including manager Cayada), restaurant, were all so friendly and welcoming.
"Nice location, super friendly staff " Read full review on TripAdvisor   2/7/2012 Vote      
5. This guys knows cooks, chefs, and managers of almost every hot spot in town.
"Very good price, Great location, excellent service " Read full review on TripAdvisor   8/19/2011 Vote      
6. The staff was wonderful and helpful, as was the manager when there was a problem with the valet parking.
"Fabulous staff and walking distance to French Quarter " Read full review on TripAdvisor   7/27/2011 Vote      
7. I was bounced between front desk staff, accounting and the general managers answering machines.
"Overcharged and Incompetent Customer Service " Read full review on TripAdvisor   6/20/2011 Vote      
8. We contact the hotel manager again and report the addtitional losses and they tell us they will look into it.
"Avoid this place; thieves have access to your room! " Read full review on TripAdvisor   4/25/2010 Vote      
9. A manager did call, and she was contrite, and understood the frustration - and explained that the radios don't work all that well in an old building (solution: don't use them, use cell phones instead; I had 4 bars).
"Staff: Excellent - Management: Friendly but NOT well organized or staffed " Read full review on TripAdvisor   12/23/2009 Vote      
10. Meanwhile, I had asked that a manager call me - because there was none on site (WHAT?!- NO MANAGER at the hotel.
"Staff: Excellent - Management: Friendly but NOT well organized or staffed " Read full review on TripAdvisor   12/23/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved