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Rank
6th
Out of 114

Hilton Hotel Milwaukee City Center

Average Price: $185  
 
Hotel Class:
509 West Wisconsin Avenue
Milwaukee, 53203 View map  
3-Star Hotel Rank: 4 of 28
Average review rating: 3.14
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (63) , Travelocity (10) , TripAdvisor (400) , YahooTravel (28)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 121 comments. 
78% wrote positive comments about service
The following words were used in comments with Service:
excellent (6)   food (8)   friendly (9)   good (13)   great (19)   helpful (4)   hotel (31)   lacking (4)   location (8)    
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1. Mitsita served us breakfast each morning with a smile -in the Hilton Honors lounge and Marques worked in the evenings in the HH Lounge - showing great customer service.
"Wonderful visit to the Hilton Milwaukee City Center " Read full review on TripAdvisor   5/2/2012 Vote      
2. The hotel is well located in the center of downtown, and while old it has been updated and it can serve decently as a full-service hotel for both business and leisure travelers.
"Decent Full-Service Hotel Centrally Located " Read full review on TripAdvisor   3/31/2012 Vote      
3. It was an excellent customer service experience and will be staying her again.
"Excellent customer service " Read full review on TripAdvisor   1/5/2012 Vote      
4. Elena of customer service at the front desk was incredible helpful and professional.
"Excellent customer service " Read full review on TripAdvisor   1/5/2012 Vote      
5. Great customer service; We checked in a little early and they didn't have our room ready so they upgraded us to a suite.
"Great location and a nice hotel " Read full review on TripAdvisor   11/18/2011 Vote      
6. If I ever am in the Milwaukee area again I will be sure to go somewhere with better customer service.
"Customer Service is always key " Read full review on TripAdvisor   11/13/2011 Vote      
7. The bell staff watch out for guests needs and react, the front desk welcomes returning guests by first name, the room assignment staff remember and respond to your needs, and concierge staff provide friendly service.
"Outstanding Review By Frequent Traveler " Read full review on TripAdvisor   11/7/2011 Vote      
8. The service: it used to be that when you checked in, there was a free bottle of water.
"Service Somewhat Inconsistent " Read full review on TripAdvisor   10/31/2011 Vote      
9. The hotel is older, but they've maintained it very well and the service was really good.
"Venerable hotel with lots of character " Read full review on TripAdvisor   9/15/2011 Vote      
10. There is a bar/restaurant on property with a pool table and darts that served good food and had good service.
"Brautiful facility " Read full review on TripAdvisor   8/24/2011 Vote      
   
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