Hilton Hotel Milwaukee City Center, Milwaukee, Front Desk

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Rank

6th

Out of 114

Hilton Hotel Milwaukee City Center	Average Price: $185 Check Rates

Hotel Class:

509 West Wisconsin Avenue

Milwaukee, 53203 View map

3-Star Hotel Rank: 4 of 28
Average review rating: 3.14

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (63) , Travelocity (10) , TripAdvisor (400) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (80) bath (22) bathroom (139) bed (102) bill (18) breakfast (88) charge (33) check in (63) check out (11) closet (16) concierge (17) cost (26) deal (31) decor (11) dinner (21) downtown (121) fee (18) food (72) front desk (114) hot tub (12) hotel (754) housekeeping (30) lake (29) lobby (95) location (152) maid (12) manager (19) money (22) parking (168) pillow (16) pool (61) price (64) rate (51) recommend (49) restaurant (100) room (864) room service (34) service (121) shower (51) staff (197) street (71) suite (15) to park (29) towel (44) tub (23) value (18) view (43) walk (71) wireless (20)

Front desk

Appears in 114 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) great (4) guest (5) helpful (15) hotel (14) housekeeping (4) maintenance (4) need (8) nice (6) problem (7) rude (5) service (13) staff (29)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everytime I called the front desk before our arrival, they were pleasant and accommodating.

"Impressed " Read full review on TripAdvisor 5/12/2012 Vote

2. Doorman and front desk were friendly, corner room was very nice with clean comfortable bedding and Miller Time Bar & Grill burgers were delicious.

"Easily a "Very Good" rating but.... " Read full review on TripAdvisor 4/11/2012 Vote

3. a quick call to the front desk for help and they immediately sent up the items needed and included a chilled bottle of champagne and glasses!needless to say my daughter was thrilled and i was very impressed.

"weekend visit " Read full review on TripAdvisor 2/28/2012 Vote

4. Elena of customer service at the front desk was incredible helpful and professional.

"Excellent customer service " Read full review on TripAdvisor 1/5/2012 Vote

5. The bell staff watch out for guests needs and react, the front desk welcomes returning guests by first name, the room assignment staff remember and respond to your needs, and concierge staff provide friendly service.

"Outstanding Review By Frequent Traveler " Read full review on TripAdvisor 11/7/2011 Vote

6. We were very pleased with helpfulness of the front desk staff, as well as the doorman, and our servers in both the chophouse and the cafe.

"Nice Hotel, Friendly Staff, Disappointing Waterpark " Read full review on TripAdvisor 11/3/2011 Vote

7. Housekeeping, bell staff (especially),room service, front desk all the best.

"GREAT STAFF " Read full review on TripAdvisor 10/13/2011 Vote

8. Called to the front desk and they weren't aware of the problem so no resolution.

"Beautiful Historic Hotel " Read full review on TripAdvisor 9/11/2011 Vote

9. The front desk stay were friendly and very helpful with directions.

"Nice hotel for the money " Read full review on TripAdvisor 9/9/2011 Vote

10. The bellmen were friendly, the front desk service was efficient and the consierge was direct.

"Brautiful facility " Read full review on TripAdvisor 8/24/2011 Vote