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OpinionWell
Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check out
Appears in 28 comments. 
100% wrote positive comments about check out
The following words were used in comments with Check out:
good (3)   hotel (5)   location (2)   need (2)   park (4)   pool (3)   quiet (2)    
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1. Check in and check out was fast.
"Exceeded Expectations " Read full review on TripAdvisor   4/15/2011 Vote      
2. Checkin and Check out were a breeze and their staff is very professional.
"Excellent Service " Read full review on TripAdvisor   6/21/2010 Vote      
3. Upon check out, the guest services guy didn't even have the proper bill (I had to remind him to add on our parking costs which I really should've just kept quiet about), nor did he ask us how our stay was.
"What Customer Service? " Read full review on TripAdvisor   2/2/2010 Vote      
4. Check out was efficient, shuttle bus was waiting and trip back to the airport was 10 minutes.
"Convenient, clean and comfortable " Read full review on TripAdvisor   2/16/2008 Vote      
5. Didn't take long to check in / check out, the rooms were nice and the Concierge was really helpful when we were trying to decide what to do (ended up getting the Trolley to Manhatten Beach for a couple of hours).
"Nice hotel and helpful staff. " Read full review on TripAdvisor   4/29/2012 Vote      
6. It was an unusually hot day for March (80F), so I figured I'd check out the pool that had been shown in the lovely hotel website photos.
"Very nice hotel, good value except for the parking " Read full review on TripAdvisor   3/6/2012 Vote      
7. On the other hand, my other colleague got a call from the front desk at midnight demanding that he check out of his room immediately.
"I enjoyed it... but colleagues had issues " Read full review on TripAdvisor   2/11/2012 Vote      
8. I didn't check out the temporary gym that they had in place.
"Good if You Have a Great Rate " Read full review on TripAdvisor   1/6/2012 Vote      
9. They were understaffed for check out and failed to provide copies of the receipt without several calls back.
"Thanksgiving at LAX " Read full review on TripAdvisor   11/28/2011 Vote      
10. Sorry, but you need to check out, he said.
"Sleep deprivation and uncaring staff - not going back " Read full review on TripAdvisor   11/12/2011 Vote      
   
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