Westin Los Angeles, Los Angeles, Bill

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Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (48) bar (100) bathroom (122) beach (53) bed (242) bill (35) breakfast (113) charge (65) check in (168) check out (28) complimentary (26) concierge (39) cost (48) deal (49) decor (22) dinner (47) fee (37) food (185) front desk (179) gym (48) hotel (1536) housekeeping (30) lobby (204) location (203) lunch (20) manager (65) money (34) neighborhood (19) parking (212) pillow (32) pool (131) price (138) rate (110) recommend (110) restaurant (245) room (1250) room service (59) service (347) sheets (19) shower (83) shuttle (256) staff (436) street (57) suite (48) towel (23) valet (40) value (53) view (64) walk (54) wireless (52)

Bill	Appears in 35 comments. 28% wrote positive comments about bill

The following words were used in comments with Bill:
broken (2) charged (14) company (2) cost (2) desk (4) errors (3) food (2) hotel (3) meal (2) quiet (2) rollaway (2)

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1. I choose to take the regular guest room as this would be what I would normally have booked anyway and told him my company would be very happy with the lower bill.

"Excellent Customer Service " Read full review on TripAdvisor 6/27/2011 Vote

2. I am 100% blind and niether the Hotel nor the shuttle will help with medical bills and the two montsh I was laid up without work due to the three broken ribs and broken wrist.

"Hurt a Blind man and refuse to help! " Read full review on TripAdvisor 2/25/2010 Vote

3. I needed a convenient, decent place to stay near LAX and The Westin totally fit the bill.

"Very nice " Read full review on TripAdvisor 2/22/2009 Vote

4. But during check out, we found minibar charges were quietly added on bills.

"A headache... " Read full review on TripAdvisor 11/18/2008 Vote

5. DO NOT TOUCH THE MINI BAR it has sensors on the items lift them and you are billed.

"OMG! shed loads of sheets and missing pillow cases and quilt cover. " Read full review on TripAdvisor 4/28/2012 Vote

6. It is well done, recently upgraded, very nice restaurant in lobby, etc. However, be prepared for $22 overnight parking, $13 internet, and gotcha $4.50 motion activated bottled water in the room (with that oh sooo welcome admonishment of 'items removed from this tray will be automatically billed to your account').

"$$$ Parking + Nickle & Diming = Very Average... " Read full review on TripAdvisor 3/13/2012 Vote

7. Likewise, departure is also expedited as I can select to have my bill placed under the door, emailed to me, or both.

"Best LAX Hotel " Read full review on TripAdvisor 12/4/2011 Vote

8. Selecting the emailed option ensures that I automatically receive any updates to my bill without having to stop by the front desk (for the breakfast, etc. charged to the room).

"Best LAX Hotel " Read full review on TripAdvisor 12/4/2011 Vote

9. )3) My bill showed bogus charges - for the in-room food, which I didn't use; and 2 extra charges for wifi.

"ss11@lisco.com " Read full review on TripAdvisor 10/19/2011 Vote

10. Check your bill.

"ss11@lisco.com " Read full review on TripAdvisor 10/19/2011 Vote