Omni Jacksonville, Jacksonville, Service

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Rank

7th

Out of 213

Omni Jacksonville	Average Price: $169 Check Rates

Hotel Class:

245 Water Street

Jacksonville, 32202 View map

4-Star Hotel Rank: 1 of 6
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (8) , Travelocity (5) , Expedia (40) , MyTravelGuide (414) , TripAdvisor (201)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (30) bathroom (33) beach (9) bed (38) bill (14) breakfast (33) charge (14) check in (25) check out (8) complimentary (13) concierge (7) deal (6) decor (7) dinner (21) discount (5) downtown (58) fee (6) food (40) front desk (54) gym (7) hotel (357) housekeeping (21) lobby (25) location (94) manager (7) mini bar (5) money (11) parking (41) pillow (12) pool (34) price (24) rate (28) recommend (19) restaurant (59) room (289) room service (23) service (89) sheets (8) shower (13) shuttle (6) staff (109) street (38) towel (13) valet (44) valet parking (18) value (9) view (40) walk (34) wireless (19)

Service

Appears in 89 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) food (4) friendly (5) good (7) great (13) guest (5) helpful (3) hotel (27) liked (4) professional (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very good service and food was good.

"OMNI Downtown JACKSONVILLE, FL " Read full review on TripAdvisor 5/21/2012 Vote

2. Hotel restaurant good food and service, but not surprisingly, PRICEY.

"Downturn in Economy Shows at This Hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. MUCH better service than over at the Hyatt--however, hyatt did have a few more buffet items to choose from.

"Great location, slight issue " Read full review on TripAdvisor 5/4/2012 Vote

4. I gave it four stars because of the superior service.

"Superior Service and great location " Read full review on TripAdvisor 4/23/2012 Vote

5. We stayed here in April 2012; top notch hotel, very comfortable, great service.

"Awesome Hotel " Read full review on TripAdvisor 4/18/2012 Vote

6. The rooms were beautiful, better than expected workout room, beautiful restaurant and superb service.

"Quality Throughout " Read full review on TripAdvisor 3/27/2012 Vote

7. Breakfast service in a business hotel should be swift and efficient; this was neither.

"With a few tweaks, this hotel could be excellent " Read full review on TripAdvisor 2/22/2012 Vote

8. Excellent service.

"Good for business...excellent service " Read full review on TripAdvisor 12/3/2011 Vote

9. What I appreciated was the quick and courteous service that the Omni staff provided as soon as we notified them of our concern, and also that they delivered such great customer service on what was probably their busiest weekend of the year.

"There's a Reason We Keep Coming Back to the Omni Jacksonville! " Read full review on TripAdvisor 10/31/2011 Vote

10. The lounge offered nice options for drinks and a bite to eat and the service was excellent.

"Very nice! " Read full review on TripAdvisor 10/5/2011 Vote