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Rank
7th
Out of 213

Omni Jacksonville

Average Price: $169  
 
Hotel Class:
245 Water Street
Jacksonville, 32202 View map  
4-Star Hotel Rank: 1 of 6
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (414) , Travelocity (5) , TripAdvisor (201) , YahooTravel (8)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 54 comments. 
58% wrote positive comments about front desk
The following words were used in comments with Front desk:
complaints (3)   desk (54)   friendly (6)   great (3)   guest (4)   helpful (13)   hotel (8)   housekeeping (3)   informative (3)   kid (4)   nice (3)   professional (4)    
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1. The hotel staff was excellent all the way around from the front desk, to housekeeping, to restaurant wait staff.
"Hospitality was top notch! " Read full review on TripAdvisor   4/14/2012 Vote      
2. kudos to the front desk, kendra and jesse, you made our stay so enjoyable, you guys are great, could not find anyone more helpful, you made us very comfortable.
"very nice hotel " Read full review on TripAdvisor   9/6/2011 Vote      
3. The front desk people saw them come in the door and neither helped my daughter or helped the police identify them.
"UNWELCOME, UNSAFE, AND UNSATISFIED " Read full review on TripAdvisor   8/3/2011 Vote      
4. A front desk employee also helped me figure out how to get a large copying job done in the neighborhood of the hotel.
"Nice hotel with exceptional service " Read full review on TripAdvisor   2/28/2011 Vote      
5. The front desk people were very professional.
"Lovely room, curtious staff and excellent location!!! " Read full review on TripAdvisor   7/20/2010 Vote      
6. On the positive side, front desk people were incredibly helpful and friendly, the rooms were clean and spacious, and the internet free if you are an Omni member.
"Not great, but not bad either " Read full review on TripAdvisor   3/21/2010 Vote      
7. I ended up staying awake since 2:50 a.m. I checked out at 6:45 a.m.Employees who were exceptional were: Adrian at Juliette's, great service and amazing personality and helpful, Miss Moore at check-out, super professional and helpful and Rob at the front desk who was professional and helpful and Larry in room service, who was great.
"Modern Hotel, needs improvements " Read full review on TripAdvisor   2/16/2010 Vote      
8. (yummy)staff: everyone was very friendly and courteous (front desk, valet, concierge, cleaning staff, room service, wait staff).
"ok stay at the omni " Read full review on TripAdvisor   6/25/2008 Vote      
9. I was promptly greeted as I pulled up to the hotel, and was immediately helped to the front desk and was on my way to my room within seconds (I belong to their frequent guest program).
"Comfortable, nice, excellent service " Read full review on TripAdvisor   2/26/2008 Vote      
10. I was promptly greeted as I pulled up to the hotel, and was immediately helped to the front desk and was on my way to my room within seconds (I belong to their frequent guest program).
"Comfortable, nice, excellent service " Read full review on TripAdvisor   2/26/2008 Vote      
   
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