The Lancaster, Houston, Staff

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OpinionWell
Rank

54th

Out of 718

The Lancaster	Average Price: $181 Check Rates

Hotel Class:

701 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 18 of 30
Average review rating: 3.37

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (80) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (8) bargain (2) bath (4) bathroom (18) bed (26) bill (6) breakfast (16) charge (12) check in (6) check out (3) closet (2) cost (3) deal (4) decor (8) dinner (9) discount (5) downtown (49) food (9) front desk (16) gym (2) hotel (160) housekeeping (5) lobby (16) location (42) manager (3) mini-bar (2) money (7) parking (22) pillow (3) price (16) rate (17) recommend (11) restaurant (30) room (126) room service (6) service (40) shower (2) shuttle (5) staff (48) street (14) to park (2) towel (4) tub (5) valet (20) valet parking (16) value (5) view (10) walk (11) wireless (7)

Staff

Appears in 48 comments.

78% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (5) attentive (3) bistro (3) desk (6) efficient (3) excellent (3) friendly (10) good (4) helpful (11) hotel (8) nice (5) responsive (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bar was very nice with attentive staff.

"Historic hotel in heart of downtown Houston " Read full review on TripAdvisor 2/1/2012 Vote

2. The hotel's front desk staff was friendly and helpful.

"Terrific downtown location for performing arts events " Read full review on TripAdvisor 12/14/2011 Vote

3. The rooms are beautiful, the staff and service is very accommodating and the location is wonderful.

"A Little Old Fashion Charm! " Read full review on TripAdvisor 11/21/2011 Vote

4. All that said, it is very close to lots of downtown amenities, good access to the motorways and over all the staff seemed polite, helpful and friendly.

"Average hotel, fair location " Read full review on TripAdvisor 11/1/2011 Vote

5. The staff is exceptionally friendly and the definately go out of their way to make you feel welcome.

"Classic Hotel in Downtown Houston " Read full review on TripAdvisor 9/22/2011 Vote

6. The staff was very nice, especially the valet staff.

"Don't be scared to stay here... " Read full review on TripAdvisor 8/4/2011 Vote

7. Staff is very friendly and helpful.

"Wonderful Experience, I will be back! " Read full review on TripAdvisor 7/21/2011 Vote

8. The staff were very attentive and accommodating, the rooms comfortable, the location very convenient to downtown venues.

"This venerable hotel raises the bar on service and excellence. " Read full review on TripAdvisor 5/31/2011 Vote

9. The housekeeping staff anticipated our needs and was always helpful.

"This venerable hotel raises the bar on service and excellence. " Read full review on TripAdvisor 5/31/2011 Vote

10. The valet staff was always prompt, no matter how many times we went in and out.

"This venerable hotel raises the bar on service and excellence. " Read full review on TripAdvisor 5/31/2011 Vote