Hilton Houston, Houston, Service

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Hilton Houston

OpinionWell
Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) balcony (9) bar (15) bathroom (30) beach (4) bed (27) bill (3) breakfast (39) charge (7) check in (10) check out (4) complimentary (7) cost (3) deal (7) decor (8) dinner (5) downtown (3) fitness center (3) food (31) front desk (25) gym (2) hot tub (4) hotel (163) housekeeping (9) lake (72) laundry room (3) lobby (18) location (36) manager (15) money (8) parking (15) pillow (5) pool (22) price (17) rate (14) recommend (20) restaurant (35) room (173) room service (9) service (33) sheets (5) shower (7) staff (61) street (7) suite (5) towel (5) value (2) view (61) walk (4) wireless (3)

Service

Appears in 33 comments.

53% wrote positive comments about service

The following words were used in comments with Service:
clean (2) coffee (2) customer (8) excellent (4) food (5) good (3) great (8) hotel (8) lacking (3) lake (3) liked (3) normal (2) smelly (2) staff (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Service again was nice.

"Favorite on our whole trip " Read full review on TripAdvisor 3/31/2012 Vote

2. Overall very convienient and great customer service.

"Great location when visiting the Space Center area. " Read full review on TripAdvisor 12/6/2011 Vote

3. Good service in the restaurant.

"Good but not outstanding " Read full review on TripAdvisor 11/14/2011 Vote

4. After this great customer service, we thought this hotel was great.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

5. Excellent service and wonderful lake view.

"Excellent service " Read full review on TripAdvisor 5/1/2011 Vote

6. Warm Texas welcome and good quality service with a smile around every corner.

"Hilton Clear Lake TX " Read full review on Expedia 11/17/2009 Vote

7. We had great service.

"Enjoyed our stay. Awesome staff! Will be back. " Read full review on TripAdvisor 10/6/2009 Vote

8. The service was wonderful, but the food left much to be desired.

"Not up to Hilton standards " Read full review on TripAdvisor 5/30/2009 Vote

9. Buffet breakfast was great and the hotel service was great.

"You get what you pay for " Read full review on Expedia 3/31/2009 Vote

10. an excellent base camp for the space center with great service from the staff.

"space center weekend " Read full review on TripAdvisor 6/13/2008 Vote